Inside Sales Executive

2 weeks ago

Mumbai, India SR ELECTRO Full time

**Inside Sales Executive cum CSR**

**Job Summary**

The Inside Sales Representative is responsible for generating leads, qualifying prospects, and selling products or services over the phone. The Inside sales will be accountable for meeting sales quotas, and maintaining accurate records of customer interactions & feedback.

This profile will work as CSR also against the job responsibilities of Sales Order Processing, CRD, Pre-sales Coordination, Due collection reporting & follow-up, and Timely supply of products.

**Job Profile**
- Generate leads and cold-call potential customers to generate new business.
- Follow up on warm leads and inbound inquiries to provide information about products or services and close sales.
- Qualify leads by identifying customer needs and interests and matching them with appropriate products or services.
- Meet and exceed sales quotas and goals on a monthly, quarterly, and annual basis.
- Build and maintain relationships with customers through effective communication and excellent customer service.
- Maintain accurate records of customer interactions and sales activity in CRM systems.
- Collaborate with cross-functional teams to ensure customer satisfaction and the successful delivery of products or services.
- Continuously improve sales techniques and product knowledge to increase sales effectiveness.
- Timely coordination and completion of all pre-sales activities like uploading data on client CRM, release of purchase orders, and Taking forecasts from Clients.
- % of times product supplies reach warehouse/ client place on time.
- SO approve as per TAT within 2 Hours.

**Job Requirement**
- Experience as a telesales representative or in a similar sales role.
- Good communication and interpersonal skills, including active listening and effective questioning.
- Ability to work independently and in a team environment.
- Ability to work in a fast-paced environment and meet sales targets.

Ability to maintain a positive and professional demeanor when interacting with customers.

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Shift:

- Day shift

Supplemental pay types:

- Yearly bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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