Sales Coordinator-freight Forwarding-mumbai
6 months ago
Maintain regular contact with their customer service team to determine their shippers needs.
- Consistently communicate with their customers and their customer service team on any transit or shipping issues.
- Identify and immediately resolve customer issues with sense of urgency.
- Create solutions and provide options for customer's needs.
- Complete all administrative tasks to ensure 100% customer satisfaction.
- Source carrier capacity by locating carriers through their extensive internal and external networks to cover customer's freight needs.
- Negotiate carrier rates to maximize profitability.
- Manage daily communication with sales team.
Pay: Up to ₹40,000.00 per month
**Experience**:
- Sales coordinator: 3 years (preferred)
- freight forwarding: 3 years (preferred)
Work Location: In person
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