Applications Support

6 months ago

Mumbai, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

**Responsibilities and Deliverables**:

- Responsible & accountable for triaging and escalating production issue causing outages.
- Adhere to processes, company policies, required to deliver high quality services to clients & partners.

**Qualifications and Technical Requirements**:

- **5-7** years of profession experience with at least 3 years in Production Support, DevOps, or Site Reliability
- Degree in Computer Science or equivalent practical experience in related technical field.
- Working knowledge in one or more general purpose programming languages such as Python, shell scripting
- Advanced skills in monitoring & administering Linux systems. Exposure to Windows based system would be nice to have.
- Database server monitoring & administering skills, including intermediate-level understanding of SQL.
- Understand source control techniques and/or familiar with Git / BitBucket
- Proficient in technology toolkits as **ServiceNow**, Jira, Splunk, Monitoring tools like Dynatrace, **AWS Cloudwatch, Datadog**, Geneos and job scheduling tools like Autosys and Control-M.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Our Asset and Wealth Management division is driven by innovators like you who are driven to create technology solutions that make us work more efficiently and help our businesses grow. It’s our mission to efficiently take care of our clients’ wealth, helping them get, and remain properly invested. Our team of agile technologists thrive in a cloud-native environment that values continuous learning using a data-centric approach in developing innovative technology solutions.

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