Restaurant Captain

3 weeks ago

Goa, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Job designation:

- Restaurant captain: Hotel**

**Job location:

- Goa**

**Salary:

- 18,000-25,000 Per Month**

**Experience:

- **

**Total experience:

- **
- 5 years of experience in a restaurant or hotel environment,

**Minimum experience:

- **
- 1-2 years of experience in a restaurant or hotel environment,

**Education:

- **
- High school diploma or equivalent is required.

**Skillset:

- **
- **Good communication skills**:

- **Proficiency with MS Office**:

- **IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile Introduction**:
As a Restaurant Captain at our esteemed hotel, you will be an integral part of our dining experience, ensuring impeccable service and a memorable culinary journey for our guests. You will lead a team of waitstaff, orchestrating the seamless flow of service and upholding our commitment to excellence in hospitality.

**Responsibilities**:

- Lead and supervise the waitstaff team, ensuring smooth operations during service hours.
- Welcome guests warmly, escorting them to their tables, and providing menus.
- Take orders accurately and efficiently, catering to any special requests or dietary restrictions.
- Coordinate with the kitchen and bar staff to ensure timely delivery of food and beverages.
- Maintain a thorough knowledge of the menu, including ingredients and preparation methods, to assist guests with their selections.
- Monitor dining areas for cleanliness, ambiance, and adherence to safety standards.
- Handle guest inquiries, complaints, and feedback with professionalism and resolve issues promptly.
- Train and mentor new waitstaff, providing guidance on service standards and hotel policies.
- Collaborate with management to implement new initiatives for enhancing guest satisfaction and driving revenue.
- Uphold the hotel's brand standards and core values in all interactions with guests and colleagues.

**Requirements**:

- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal abilities.
- Exceptional customer service skills, with a focus on guest satisfaction.
- Proven experience in a similar role within the hospitality industry.
- Knowledge of food and beverage operations, including wine service and cocktail preparation.
- Ability to multitask and thrive in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.

**Languages:

- English, Hindi and Marathi**

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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