Inbound Customer Service Advisor
4 weeks ago
Answer incoming calls from customers with inquiries on product orders
- Analyze customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management
- Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe
- Maintain accuracy of all data and verify the same for all customer services
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
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