After Sales Service

7 months ago


Pune Maharashtra, India DVS MECH SOLUTIONS Full time

**Role: Engineer - After Sales and Service**

**Experience: At least 15 years in Construction Equipment market. Specific experience in Hydraulics Industry (MOBILE HYDRAULICS), HYDRAULIC PUMPS AND MOTORS**

**Education: BE in Mechanical Engineering**

**Language: Excellent spoken and written English**

**Location:

- Chakan, Pune**

**Preferable sectors: (MOBILE HYDRAULICS), HYDRAULIC PUMPS AND MOTORS Industries sector - Off-Road Constructions Equipment**

**Job responsibilities: Application Engineering & Technical Sales
- In case of failure or customer complaint, in accordance with the India After Sales Department Head, intervene and manage the situation. Visit plan to be prepared after authorization from company. In case of failure or customer complaint, after the actions taken, write under the After Sales Manager supervision a detailed and complete report that must be verified and approved (whenever necessary) by the Indian After Sales Manager before being sent to the customer
- Define under the supervision of the After Sales Manager the check and repair method in case of failure or customer complaint, agreeing the same with the customer: on field or at the customer’s premises (external activity) - Support purchasing department for any procurement activities and follow up of materials with local suppliers. If required, visit to suppliers in case of emergency.Required experience & skills**:

- **Work experience in construction equipment MOBILE HYDRAULLIC Industries in After Sales Service in MOBILE HYDRAULICS (companies like Bonfiglioli, Danfoss, Rexroth, Eaton, Pavesi etc).**:

- **Software knowledge: AutoCAD/CATIA/CREO. Well versed in Excel, Word, PPT and prepare his own training material**

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- After sales service
- Hydraulics: 10 years (required)

Work Location: In person

**Speak with the employer**

+91 9359045948



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