Customer Success Associate

1 month ago


Ahmedabad, India Mantras2Success consultants Full time

Opening: 2 Nos.

Job ID: 60171

Employment Type: Full Time

Reference:
Work Experience: 1.0 Year(s) To 3.0 Year(s)

CTC Salary: 1.80 LPA TO 3.00 LPA

Function: ITES / BPO / KPO / Customer Service / Operations

Industry: Logistic/Freight/Courier

Qualification: Any - Any Graduation

**Location**:

- Ahmedabad
**- Conducting research to identify potential customers or clients for the company's services.
- Building and maintaining relationships with customers to ensure their satisfaction with the company's services.
- Responding to customer inquiries and concerns in a timely and professional manner.
- Collaborating with other departments, such as operations, and logistics, to ensure that customer needs are met.
- Identifying opportunities to improve the customer experience and making recommendations for process improvements.
- Maintaining accurate and detailed records of customer interactions and feedback.
- Developing and implementing customer retention strategies to ensure that customers continue to use the company's services.
- Developing and maintaining a database of potential customers and tracking the progress of each lead.
- Monitoring customer satisfaction levels and taking action to address any issues or concerns.
- Collaborating with sales teams to identify opportunities for upselling or cross-selling additional services to customers.

**Requirements**:

- Any graduation
- Should be proficient in basic computer skills, such as data entry and the use of customer relationship management (CRM) software.
- A minimum of 1 year is a must.

**Key Skills**:

- "customer Sucess"
- "customer Relationship Management"
- "customer Service"

**Company Profile**:
The company is a tech-enabled on-demand logistics platform (Truck & Part load/Parcel), which connects the transporters, truck drivers, truck owners, dealers, transporters, and Manufacturers for flexible ceramic goods deliveries.



  • Ahmedabad, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Customer Support Associate. Thanks & Regards, Success Placement Consultancy **Job Types**: Full-time, Fresher Pay: ₹9,870.29 - ₹28,512.95 per month Schedule: - Day shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before...


  • Ahmedabad, India VasyERP (Funded by Reliance Industries) Full time

    **About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Associate, you will be ensuring the success and...


  • Ahmedabad, India VasyERP Solutions Pvt. Ltd. Full time

    **About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Associate, you will be ensuring the success and...


  • Ahmedabad, Gujarat, India VasyERP Solutions Full time

    VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Associate, you will be ensuring the success and satisfaction of...


  • Ahmedabad, Gujarat, India VasyERP (Funded by Reliance Industries) Full time

    **About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Associate, you will be ensuring the success and...


  • Ahmedabad, India AURUS Full time

    **Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.** **Find more about the opportunity below**: Job title : Customer Success Associate Company : AURUS Job location : Vastrapur, Ahmedabad, Gujarat, India Employment type : Full-time Experience preferred : 2 to 5 years Salary : As per industry standard -...


  • Ahmedabad, India Rapidops Inc. Full time

    **About Rapidops**: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we’re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products,...


  • Ahmedabad, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Onboarding Associate. Work : This is basically KYC verification department. so Associates have to do KYC verifications for International clients. Not a Calling process. Whole process is done on Softwares only Thanks & Regards, Success Placement Consultancy **Job Types**: Full-time,...


  • Ahmedabad, India S&P Global Full time

    S&P Global Market Intelligence **The Role**: Customer Success, Migration Associates **Grade**: 7/8/9 (internal) **Hiring Manager**: Atta Rabbani **The Location**: Pakistan **Additional Locations**: India, Philippines **The Team**: It’s a dynamic, global team where the work changes daily. You are responsible for a successful customer journey and touch...

  • Customer Success

    2 months ago


    Ahmedabad, India S&P Global Full time

    S&P Global Market Intelligence **The Role**: Customer Success Associate **Grade**: 8 **The Location**: Buenos Aires **The Team**: It’s a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and...

  • Customer Success

    2 weeks ago


    Ahmedabad, India S&P Global Full time

    Job Description S&P Global Market Intelligence **The Role**: Customer Success Associate **Grade**: 8 **The Location**: Buenos Aires **The Team**: It’s a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention,...


  • Ahmedabad, India KONZE Enterprise Full time

    **We work to grow together.**: **Let’s start.** We are looking for dynamic & energetic individuals who can contribute to our success and envision becoming a leader. If you carry this spark then do join us. Check our job openings and experience the best work environment, healthy competition, best colleagues, all under the KONZE roof. Ahmedabad...


  • Ahmedabad, India VasyERP Solutions Pvt. Ltd. Full time

    Understanding of Technology and User Experience.About the Organization:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERPproducts. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India andinternationally.About the Role:Customer Success Associates...


  • Ahmedabad, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Customer Relation Executive Job Location : Shyamal Cross Road,(Ahemdabad) J.D. Job description: Need to handle all E commerce support activities and indulge to resolve all customer queries, marketing calling campaign, lead generation. Thanks & Regards, Success Placement...


  • Ahmedabad, India vibrant staffing solution PVT LTD Full time

    **Job Title: -** Customer success Manager **Location: - **Ahmedabad **Experience: - **3-5 years of experience **About company: - **Launched in July 2017, headquartered in Gurgaon, Haryana, India by IIT, NIT, and Purdue university graduates having 20+ years of technology, operations, and startup experience in companies like Google, Oracle, Accenture,...


  • Ahmedabad, Gujarat, India Fortive Full time

    Role: Customer Success SpecialistLocation: Ahmedabad, IndiaThis is an outstanding place to workIt all starts with the people. You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We each come into work every day trying to make the organization a little better than it was the day before. We ask the...


  • Ahmedabad, India World Goods Marketplace Pvt Ltd Full time

    Generating new leads and onboarding the new customers - On-board and train new customers - Build & strengthen customer relationships - Demonstrate the value of the WOGOM platform to our customers every day by providing amazing customer support **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person **Speak with...


  • Ahmedabad, India VasyERP Solutions Pvt Ltd Full time

    **Job Description | Customer Success Executive** **Location: Ahmedabad, Gujarat** **About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to...


  • Ahmedabad, India VasyERP (Acquired by Reliance Industries) Full time

    **About Us**:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Executive, you will be ensuring the success and...


  • Ahmedabad, India Appitsimple Infotek Pvt Ltd Full time

    Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - Software Suggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. Appitsimple is an **all-remote **organization with a team of **150+ **members. With over **300 **customers of...