![AURUS](https://media.trabajo.org/img/noimg.jpg)
Customer Success Associate
6 days ago
**Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.**
**Find more about the opportunity below**:
Job title : Customer Success Associate
Company : AURUS
Job location : Vastrapur, Ahmedabad, Gujarat, India
Employment type : Full-time
Experience preferred : 2 to 5 years
Salary : As per industry standard
- **Client Relationship Management**: Develop and maintain strong, long-term relationships with key clients. Understand their business goals and needs, and serve as their trusted advisor.
- **Account Strategy**: Create and execute strategic account plans for each client, outlining objectives, milestones, and success metrics.
- **Product Expertise**: Develop an in-depth understanding of our products and services, and guide clients in utilizing them to their fullest potential.
- **Customer Advocacy**: Identify opportunities for clients to act as references, case studies, or participate in marketing initiatives.
- **Retention and Growth**: Proactively work to retain clients and expand their usage of our solutions. Identify upsell and cross-sell opportunities.
- **Issue Resolution**: Address client concerns and issues in a timely and effective manner, working closely with internal teams to ensure resolution.
- **Data Analysis**: Analyze customer data and usage patterns to identify trends and insights. Use this information to drive client success and improve their experience.
- **Team Collaboration**: Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a coordinated and customer-focused approach.
**Qualifications**
- Bachelor's degree in Retail or a related field is a plus.
- Proven track record of managing and growing client accounts.
- Excellent communication and presentation skills.
- Strong problem-solving and analytical abilities.
- Exceptional communication and interpersonal skills, both written and verbal.
- Proficiency in using telephony and chat platforms, as well as CRM software.
- Strong attention to detail and the ability to multitask effectively.
- Fashion-forward mindset with an understanding of style trends and personal styling techniques.
- Ability to adapt to evolving sales strategies and customer preferences.
- Customer-centric attitude, empathy, and problem-solving abilities
**About the brand**
A tight-knit group of passionate dreamers.
Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry. We are a company of jewelry geeks, designers, visual thinkers and engineers -- all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table -- as we discover and determine ways to consistently offer a young, fresh and unique voice in the traditional legacy-led jewellery industry.
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer relationship management: 1 year (preferred)
Work Location: In person
-
Urgent Required Customer Support Associate
2 weeks ago
Ahmedabad, India Success Placement Full timeHelloo !!! Greetings From Success Placement Consultancy Urgent Required Customer Support Associate. Thanks & Regards, Success Placement Consultancy **Job Types**: Full-time, Fresher Pay: ₹9,870.29 - ₹28,512.95 per month Schedule: - Day shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before...
-
Customer Success Associate
2 months ago
Ahmedabad, India VasyERP (Funded by Reliance Industries) Full time**About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Associate, you will be ensuring the success and...
-
Customer Success Associate
1 week ago
Ahmedabad, India VasyERP Solutions Pvt. Ltd. Full time**About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Associate, you will be ensuring the success and...
-
Customer Success Associate
2 months ago
Ahmedabad, Gujarat, India VasyERP Solutions Full timeVasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Associate, you will be ensuring the success and satisfaction of...
-
Customer Success Associate
1 month ago
Ahmedabad, Gujarat, India VasyERP (Funded by Reliance Industries) Full time**About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Associate, you will be ensuring the success and...
-
Customer Success Associate
6 days ago
Ahmedabad, India Rapidops Inc. Full time**About Rapidops**: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we’re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products,...
-
Urgent Required Onboarding Associate
2 weeks ago
Ahmedabad, India Success Placement Full timeHelloo !!! Greetings From Success Placement Consultancy Urgent Required Onboarding Associate. Work : This is basically KYC verification department. so Associates have to do KYC verifications for International clients. Not a Calling process. Whole process is done on Softwares only Thanks & Regards, Success Placement Consultancy **Job Types**: Full-time,...
-
Customer Success, Migration Associate
3 days ago
Ahmedabad, India S&P Global Full timeS&P Global Market Intelligence **The Role**: Customer Success, Migration Associates **Grade**: 7/8/9 (internal) **Hiring Manager**: Atta Rabbani **The Location**: Pakistan **Additional Locations**: India, Philippines **The Team**: It’s a dynamic, global team where the work changes daily. You are responsible for a successful customer journey and touch...
-
Customer Success
2 months ago
Ahmedabad, India S&P Global Full timeS&P Global Market Intelligence **The Role**: Customer Success Associate **Grade**: 8 **The Location**: Buenos Aires **The Team**: It’s a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and...
-
Customer Success
2 weeks ago
Ahmedabad, India S&P Global Full timeJob Description S&P Global Market Intelligence **The Role**: Customer Success Associate **Grade**: 8 **The Location**: Buenos Aires **The Team**: It’s a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention,...
-
Customer Success Executive
1 month ago
Ahmedabad, India KONZE Enterprise Full time**We work to grow together.**: **Let’s start.** We are looking for dynamic & energetic individuals who can contribute to our success and envision becoming a leader. If you carry this spark then do join us. Check our job openings and experience the best work environment, healthy competition, best colleagues, all under the KONZE roof. Ahmedabad...
-
Customer Success Executive
2 weeks ago
Ahmedabad, India VasyERP Solutions Pvt. Ltd. Full timeUnderstanding of Technology and User Experience.About the Organization:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERPproducts. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India andinternationally.About the Role:Customer Success Associates...
-
Urgent Required Customer Relation Executive
3 days ago
Ahmedabad, India Success Placement Full timeHelloo !!! Greetings From Success Placement Consultancy Urgent Required Customer Relation Executive Job Location : Shyamal Cross Road,(Ahemdabad) J.D. Job description: Need to handle all E commerce support activities and indulge to resolve all customer queries, marketing calling campaign, lead generation. Thanks & Regards, Success Placement...
-
Customer Success Executive
2 weeks ago
Ahmedabad, India vibrant staffing solution PVT LTD Full time**Job Title: -** Customer success Manager **Location: - **Ahmedabad **Experience: - **3-5 years of experience **About company: - **Launched in July 2017, headquartered in Gurgaon, Haryana, India by IIT, NIT, and Purdue university graduates having 20+ years of technology, operations, and startup experience in companies like Google, Oracle, Accenture,...
-
Customer Success Specialist
2 months ago
Ahmedabad, Gujarat, India Fortive Full timeRole: Customer Success SpecialistLocation: Ahmedabad, IndiaThis is an outstanding place to workIt all starts with the people. You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We each come into work every day trying to make the organization a little better than it was the day before. We ask the...
-
Customer Success Associate
1 month ago
Ahmedabad, India Mantras2Success consultants Full timeOpening: 2 Nos. Job ID: 60171 Employment Type: Full Time Reference: Work Experience: 1.0 Year(s) To 3.0 Year(s) CTC Salary: 1.80 LPA TO 3.00 LPA Function: ITES / BPO / KPO / Customer Service / Operations Industry: Logistic/Freight/Courier Qualification: Any - Any Graduation **Location**: - Ahmedabad **- Conducting research to identify potential...
-
Customer Success Associate
4 days ago
Ahmedabad, India World Goods Marketplace Pvt Ltd Full timeGenerating new leads and onboarding the new customers - On-board and train new customers - Build & strengthen customer relationships - Demonstrate the value of the WOGOM platform to our customers every day by providing amazing customer support **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person **Speak with...
-
Customer Success Executive
2 months ago
Ahmedabad, India VasyERP Solutions Pvt Ltd Full time**Job Description | Customer Success Executive** **Location: Ahmedabad, Gujarat** **About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to...
-
Customer Success Executive
5 days ago
Ahmedabad, India VasyERP (Acquired by Reliance Industries) Full time**About Us**:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Executive, you will be ensuring the success and...
-
Customer Success Executive
6 days ago
Ahmedabad, India Appitsimple Infotek Pvt Ltd Full timeHeadquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - Software Suggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. Appitsimple is an **all-remote **organization with a team of **150+ **members. With over **300 **customers of...