Customer Experience Specilaist

2 weeks ago


Nungambakkam Chennai Tamil Nadu, India Unidos Technology Full time

We are looking for CRM Customer Support.

Responsibility:

- Act as a point-of-resource to other departments in the company relating to customers and the CRM software.
- Maximize characteristics and benefits of the CRM system.
- Create and interpret data from the software.
- Grant user access to the CRM system.
- Work with different employees to enhance customer care, sales, and marketing based on the CRM data.
- Make sure the CRM’s data is accurate and reliable.
- Customize reports from the CRM.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

Expected Start Date: 08/12/2024


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