Area Service Executive
5 months ago
**Roles and Responsibilities**
The role will have to do daily monitoring of Service partners pending job management, Parts availability, Audit of service Franchisees & monitoring of service related data in the company’s service software.
Monitor and allocate the service supervisors daily service activity.
The role will encompass managing the customer escalations in his territory, parts/ sets distribution & logistics, Repair centers management & Technical Support.
The role is also responsible for Service cost control, Customer SLAs adherence, Customer Satisfaction & service network upgrade and expansion. People management and Cost optimization are critical to this function.Education
UG :B.Tech/B.E. in Electronics/Telecommunication, Energy, Automobile, Instrumentation, Mechanical, Electrical
Ex
- 4 years +
Key Skills
- service inchargeKitchen appliancesFMCDservice manager
Education
- UG:_Any Graduate
- PG:_Any Postgraduate
**Company Profile**:
Corporate Stalwarts
- Kitchen appliances company
- Company Info
- X
- Recruiter Name:_Sid
- Contact Company:_Corporate Stalwarts
- Telephone:_7973997081
- Reference Id:_0J2
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