Senior Field Service Engineer
4 weeks ago
Role:
As a Senior Field Service Engineer at ASMPT SMT Solutions, you will be responsible for providing 1st level support to local customers and regional escalation support on ASMPT SMT Solution equipment. This includes installation, hotline management, and field servicing activities to ASMPT customers in North India and Bangladesh Region.
Responsibilities:
- Perform machine installation, commissioning, on-site training, production monitoring, and other related activities.
- Provide standby service support and respond to customer and regional service calls in a prompt manner.
- Attend to problems at customer sites when and where required.
- Provide on-site training to customers and participate in continuous improvement and development of new ideas that add value to our customers.
- Perform other technical related activities related to SMT Solutions offerings.
Requirements:
- Diploma/Degree in Mechanical/Electrical and Computer/Mechatronics Engineering or related discipline.
- Minimum 5 to 8 years of relevant working experience.
- Strong SMT Equipment and Process Knowledge.
- Experience in Printer, Pick and Place, and SPI Machines (preferably with ASMPT DEK and Siplace platforms).
- Sound technical skills in Maintenance, Programming, and Troubleshooting.
- Knowledge in basic project management skills will be advantageous.
- Experience in SMT equipment especially in service field preferred.
- Experience in SMT Process and Applications in the area for printing/inspection system, SMT Line Software's integration, MES, and Industrial Automation will be advantageous.
- Strong analytical and problem-solving skills.
- Results & quality oriented.
- Possess strong team dynamics and able to work in a multicultural environment and with people at all levels.
- Able to travel on short notice and open for relocation.
Work Location: India, Noida (NCR)
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