Customer Support Representative
2 months ago
**Job Title: Customer Support Representative**
**Location: Noida sector 62**
**Working days - 6 Days working (Rotational off )**
**Salary - 12k to 22k**
- Timing - Rotational shift_
**Responsibilities**:
- Troubleshoot technical issues and provide solutions to customers
- Document and track customer interactions in the CRM system
- Collaborate with other teams to resolve complex customer issues
- Educate customers on product features and functionality
- Identify and escalate priority issues to the appropriate teams
- Maintain a positive and professional attitude at all times
**Requirements**:
- Undergraduate and High school diploma or equivalent
- Freshers to experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Familiarity with CRM systems and ticketing tools
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Technical knowledge or experience with software and hardware products is a plus
Regards
Jahanvi Bhalla
**Job Types**: Full-time, Permanent
**Salary**: ₹12,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 7895957210
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