Inp - Customer Service Associate Ii-consumer

1 month ago


Gurgaon, India Jobs for Humanity Full time

Company Description

Company Name: FIS Global

**Job Description**:
Customer Support Representative
**Position Type**: Full-time
**Type Of Hire**: Experienced (relevant combination of work and education)
**Education Desired**: General Equivalency Diploma
**Travel Percentage**: 0%

About Us:
At [Company Name], we are dedicated to providing exceptional customer support to individuals from all backgrounds. We value diversity and equality, and strive to create an inclusive environment for all employees and customers.

**Job Description**:
**Responsibilities**:

- Provide customer support through various communication channels
- Address inbound customer issues and escalate technical problems
- Process and resolve a high volume of customer inquiries
- Troubleshoot and identify the root cause of customer problems
- Collaborate with other teams to ensure efficient issue resolution
- Maintain accurate records of customer interactions and issues
- Update customer information and contact details
- Meet performance standards, including quality and response time
- Provide guidance and mentorship to less-experienced team members

**Requirements**:

- High school diploma or equivalent (GED)
- Excellent customer service skills with a focus on customer satisfaction
- Strong verbal and written communication skills
- Basic computer navigation and operation abilities
- Ability to work independently and in a team environment

Salary and Benefits:
We offer competitive salaries and a comprehensive benefits package, including healthcare, retirement plans, and paid time off. We are an equal opportunity employer, and we provide equal opportunities for employment and advancement to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

**More Information**: For more information on how we protect your privacy, please see our Online Privacy Notice.

**Sourcing Model**: We primarily hire directly, but occasionally work with recruitment agencies. We do not accept resumes from agencies that are not on our preferred supplier list and are not responsible for any fees associated with unsolicited resumes.
- #pridepass_



  • Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • Gurgaon District, Haryana, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Gurgaon, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% **Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...


  • Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • Gurgaon, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Gurgaon, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Gurgaon, India Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...


  • Gurgaon, India Rackspace Full time

    **JOB DESCRIPTION**: *** - Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery Associate proactively manage inbound customer requests and ensure that these are seen through to full...


  • Gurgaon, Haryana, India Reckitt Full time

    We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...


  • Gurgaon District, Haryana, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Gurgaon, India KNOTIFY Full time

    **Designation: Customer Service Associate** **Qualification: Any Graduate/HSC** **Process Type - Voice ( International Process)** **Experience - 6 months or above experience in International Voice Process (required)** **Requirements**: - **Should be ready to work for the Voice process** **- Clarity of speech and thought is expected with basic computer...

  • Customer Service

    1 month ago


    Gurgaon, India NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Join us as a Customer Service & Operations Associate - In this customer centric role, we’ll look to...


  • Gurgaon, Haryana, India Reckitt Full time

    We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...


  • Gurgaon, India Cyitechsearch LLC Full time

    **Department**: Operations **Designation**: Customer Success Associates (Voice Process) **Campaign Type**:Domestic **Total Number of Openings**: 150 **Role & Responsibilities**: **Skills Required**: - Average Communication skills required in English **Qualification**: - Graduate/Undergraduate both can apply - Male and female both can apply - Should be...


  • Gurgaon, Haryana, India Paisabazaar Full time

    About the job:Paisabazaar is hiring an associate service consultant for the Gurgaon location. Golden opportunity to start your career with Only face-to-face interviews are available (No telephonic/virtual interviews available)Key responsibilities:Assisting customers in the sale of a range of financial products on the phoneWorking only on the day...


  • Gurgaon, India PolicyBazaar.com Full time

    We are hiring for Associate Sales Consultant / Associate Service Consultant. **Work from office** **Gurgaon location** **What would be the roles and responsibilities for an Associate sales consultant.** - Assisting customers in the sale of a range of financial products on the phone. - Reaching productivity that meets job standards, while working with...


  • Gurgaon, India Nexus pro services Full time

    We are hiring Customer Success Associate for Gurugram Location for SAS (Smoke alarm solution) Process. Only for Male Ø **Department**: Operations Ø **Designation**: Customer Success Associates Ø **Campaign Type**:International (AU Process) Ø **Total Number of Openings**: 40 Ø **Profile** Ø **Skills Required**: - Excellent Communication skills...


  • Gurgaon, India 2COMs Full time

    Job Title: Customer Service Associate (Voice Process) **Requirements**: Qualification: Graduate/ Post Graduate Work Location: Gurgaon Only Immediate Joiner Can Apply **Requirements**: - Requirements 1.Good Communication skills 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer...


  • Gurgaon, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Associate's Degree **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Monitors operations to ensure adherence to service level standards and company/department policies and procedures. - Ensures professional and courteous...