Customer Service Associate Ii-consumer

3 weeks ago

Gurgaon, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
General Equivalency Diploma
**Travel Percentage**:
0%

**Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.**

**About the team**

**What you will be doing**
- Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems
- Processes a high volume of customer inquiries of Green Dot products and services and resolves a targeted percentage of those inquiries
- Tracks and documents inbound support requests and ensures proper notation of customer problems or issues
- Meets standards of job, such as quality standards, adherence to schedule and average handle time
- May provide guidance and/or mentoring to less experienced associates

**What you bring**
- Excellent customer service skills that build high levels of customer satisfaction
- Excellent verbal and written communication skills
- Demonstrates effective people skills and sensitivities when dealing with others
- Ability to work both independently and in a team environment
- Ready to work in rotational shift (24x7)

**What we offer you**

A fantastic range of benefits including medical, dental, vision, and paid vacation

Great work spaces with dedicated and motivated colleagues

A broad range of professional education and personal development possibilities - FIS is your final career step

A variety of career development tools, resources and opportunities

A work environment built on collaboration, flexibility and respect

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass
- Health insurance

  • Customer Service Associate Ii-consumer

    3 days ago

    Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Customer Service Associate Ii

    4 weeks ago

    Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Inp - Customer Service Associate Ii-consumer

    2 weeks ago

    Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Customer Service Associate Ii-consumer

    6 days ago

    Gurgaon, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Customer Service Associate Ii-consumer

    2 weeks ago

    Gurgaon, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Inp - Customer Service Associate Ii-consumer

    2 weeks ago

    Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Customer Service Associate Ii

    4 weeks ago

    Gurgaon District, Haryana, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Inp - Customer Service Associate Ii-consumer

    4 weeks ago

    Gurgaon, India Jobs for Humanity Full time

    Company Description Company Name: FIS Global **Job Description**: Customer Support Representative **Position Type**: Full-time **Type Of Hire**: Experienced (relevant combination of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% About Us: At [Company Name], we are dedicated to providing exceptional...

  • Inp - Customer Service Associate Ii-consumer

    4 weeks ago

    Gurgaon District, Haryana, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Customer Service Associate

    5 days ago

    Gurgaon, India Gabit Full time

    We are a consumer tech startup in health, led by a Unicorn founder. Our mission is to enable everyone to live healthier for longer and we are addressing this through our own products and services across multiple areas like fitness, nutrition etc. As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and maintaining...

  • Customer Service Associate Ii

    2 weeks ago

    Gurgaon, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% **Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Customer Service Associate Ii

    3 days ago

    Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Customer Service Associate Ii-consumer

    4 weeks ago

    Gurgaon, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the...

  • Customer Service Associate

    4 weeks ago

    Gurgaon, India American Express Full time

    Provide Superior Customer Experience on Calls to Consumer Card Members - Resolve all Customer Queries and Follow Established Procedures as Appropriate. - To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines. - Deliver to the...

  • Customer Service Associate

    4 weeks ago

    Gurgaon, India MVS Recruitments Full time

    Need a Customer Service Associate Location - Gurgaon sec-59 Experience - minimum 6 Months. Salary - 25 to 30k Working Days - 5 Days ( Saturday work from home ) Qualification - Any Graduate Plz contact at 8851203890 And WhatsApp at 8851203890. **Job Type**: Regular / Permanent **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Cell...

  • : Customer Service Associates

    4 weeks ago

    Gurgaon, India Hemocean outsourcing Full time

    Customer Service Associates Job Location: Gurgaon (WFO) Education Qualification: Graduates/Undergraduates Work Experience: Experienced and freshers both can apply **Job Type**: Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Flexible shift - Morning shift Supplemental pay types: - Performance...

  • Customer Service Associate

    4 weeks ago

    Gurgaon, India American Express Full time

    **Description - External** **You Lead the Way. We’ve Got Your Back** At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our...

  • Customer Service Associate

    5 days ago

    Gurgaon, India eTeam InfoServices Pvt. Ltd Full time

    **Job Title**: Customer Service Associate ( International ) **Qualification** - Undergrad / Graduation with minimum 6 months experience in **International voice as well as Freshers** **Location** - Gurgaon: Delhi NCR **Salary** - 3 LPA - 4 LPA fixed + variables **Experience**: 0 yr - 5yrs **Shift Timings** - Rotational Shift ( 5 Days Working ) Currently...

  • Customer Service Associate

    4 weeks ago

    Gurgaon, India Cyitechsearch LLC Full time

    **Department**: Operations **Designation**: Customer Success Associates (Voice Process) **Campaign Type**:Domestic **Total Number of Openings**: 150 **Role & Responsibilities**: **Skills Required**: - Average Communication skills required in English **Qualification**: - Graduate/Undergraduate both can apply - Male and female both can apply - Should be...

  • Customer Service Associate Fresher Job

    3 weeks ago

    Gurgaon, Haryana, India Paisabazaar Full time

    About the job:Paisabazaar is hiring an associate service consultant for the Gurgaon location. Golden opportunity to start your career with Only face-to-face interviews are available (No telephonic/virtual interviews available)Key responsibilities:Assisting customers in the sale of a range of financial products on the phoneWorking only on the day...