Floor Coordination Executive

7 months ago

Kolkata, India Dental World Super Speciality Clinics Pvt Ltd Full time

**JOB DESCRIPTION**

**Designation: Floor Coordination Executive**

**Responsibilities**

1. Warmly greet and engage with patients to understand their specific needs and concerns in a professional and empathetic manner.

2. Act as a liaison between patients, doctors, and staff, effectively communicating and addressing patient concerns to ensure personalized and satisfactory experiences.

3. Take full responsibility for managing all aspects of a patient's experience, encompassing both their treatment process and their overall stay at the clinic

4. Ensure smooth patient flow and minimize waiting times to enhance the overall patient experience

5. Collaborate with doctors and staff members to optimize operatory availability, streamline clinical operations, and effectively accommodate multiple patients

6. Accurately document and efficiently handle patient queries and timely closure of all inquiries

7. Provide patients with comprehensive and accurate treatment-related information, delivering education both in-person and via telephone interactions

9. Maintain a well-presented clinic environment at all times, ensuring cleanliness, organization, contributing to a positive patient perception and overall clinic reputation.

10. Prepare and submit daily reports to management, offering detailed updates on front office activities and relevant metrics

**Requirements and skills**

1. Graduation in Hospital Administration/Graduation degree in Mass Communication (preferred)

2. Minimum 1-year proven work experience

3. Pleasant persona and excellent communication skills is a must

4. Strong organization and critical thinking skills

5. Customer service attitude, being coolheaded and unflappable

6. Multitasking and time-management skills, with the ability to prioritize tasks

7. Exhibits proactiveness initiative, responsibility and leadership

**Location**: Ajc Bose Road, Kolkata

**Salary**: ₹10,000 - ₹15,000 per month

**Schedule**: 10am-7pm

**Job Type**: Full-time; Work from office

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9051258732

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