Customer Support Associate

2 weeks ago


Mumbai Maharashtra, India Just in time Full time

**About US**:JUST IN TIME** is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take steps to offer the best timepieces to our customers. **JUST IN TIME** has over 70 plus stores across India to offer the best daily wear, luxurious, fashionable, and smart watches.

**Job Summary**:
Responsible for managing order processing, coordinating with logistics, and providing excellent customer support to ensure seamless online sales operations.

**Key Responsibilities**:

- Process online orders accurately and promptly.
- Coordinate with warehouse and logistics teams for order dispatch and delivery.
- Monitor order status and resolve delays or issues.
- Ensure accurate product listings and inventory updates on online platforms.
- Maintain records of customer interactions and transactions.
- Collaborate with internal teams to enhance customer experience.

**Key Requirements**:

- 1-3 years experience in e-commerce operations or customer support.
- Proficiency in order management systems and CRM tools.
- Strong communication and problem-solving skills.
- Ability to multitask and work under pressure.

**Preferred Skills**:

- Familiarity with online sales platforms (D2C Website, Amazon, Shopify, etc.).
- Knowledge of returns and refund processes.
- Basic Excel skills for data management.
- Reporting to: Online Sales Manager

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person



  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full time

    Mahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...


  • Mumbai, Maharashtra, India Zama Organics Full time

    **Customer Service Associate Job Description** We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. -...


  • Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: **Zama Organics** is a leading provider of high-quality food products committed to delivering exceptional customer service and satisfaction. As a Customer Support Associate in the food industry, you will be responsible for ensuring that our customers receive top-notch support and assistance with their inquiries and concerns. Your main...


  • Mumbai, India XpertHub Business Solutions Full time

    Hiring for a Leading IT CompanyRole DescriptionThis is a full-time on-site role for a Customer Support Associate . The Customer Support Associate will be responsible for providing customer support, enhancing customer experience, sales support, and training activities.Any Graduate fresher with Excellent communication skills can apply.CTC- 2.60 LPA TO...


  • Mumbai, Maharashtra, India Moreretail Full time

    **Customer Support - ORM Associate**: 0020024, Mumbai, Maharashtra, India APPLY FOR THIS JOB SHARE - Department- Customer Support- Job posted on- Nov 21, 2024- Employee Type- Onroll BE- Experience range (Years)- 1 year - 5 years**About More Retail Private Ltd (MRPL)** MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery...


  • Mumbai, India XpertHub Business Solutions Full time

    Hiring for a Leading IT CompanyRole DescriptionThis is a full-time on-site role for a Customer Support Associate. The Customer Support Associate will be responsible for providing customer support, enhancing customer experience, sales support, and training activities.Any Graduate fresher with Excellent communication skills can apply.CTC- 2.60 LPA TO 3...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Customer Support Associate - International Voice & Chat Process** **Contact**: 75688 42910** **Location**:Pune, India** **Salary**: ₹3 LPA - ₹6 LPA (with attractive incentives & allowances!) **Shift**: 24/7 Rotational (5 days working, 2 days off) **Transport**: Cab facility provided both ways **Role Overview**: Join our international customer...


  • Andheri, Mumbai, Maharashtra, India Witbloom Training and placement Full time

    Hello jobseekers we are hiring for Mumbai location Customer support associate Voice/ blended process Salary 22k to 27k in hand Rotational shift / day shift Contact HR 7693928266 **Job Types**: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday - Rotational...


  • Mumbai, India XpertHub Business Solutions Full time

    Hiring for a Leading IT Company Role DescriptionThis is a full-time on-site role for a Customer Support Associate . The Customer Support Associate will be responsible for providing customer support, enhancing customer experience, sales support, and training activities.Any Graduate fresher with Excellent communication skills can apply.CTC- 2.60 LPA TO 3LPA...


  • Mumbai, India XpertHub Business Solutions Full time

    Hiring for a Leading IT Company Role DescriptionThis is a full-time on-site role for a Customer Support Associate . The Customer Support Associate will be responsible for providing customer support, enhancing customer experience, sales support, and training activities.Any Graduate fresher with Excellent communication skills can apply.CTC- 2.60 LPA TO 3LPA...


  • Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Key Responsibilities** - Serve as the primary point of contact for clients, responding promptly to inquiries and providing guidance throughout their journey - Build and maintain strong relationships with clients, ensuring that they receive exceptional customer service and support throughout their engagement with the consultancy - Collaborate with other...


  • Andheri, Mumbai, Maharashtra, India Hunt Mantra Full time

    Customer Support Associate (CSA). Education -Graduates 6 Months+ Year of Any BPO Experienced can apply Job Profile - Have to resolute customers query over chat & Voice Day Shift 1 Rotational Week Off. Whatsapp or Call - 9637300074 (HR Glory) **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,700.00 - ₹22,000.00 per...


  • Mumbai, Maharashtra, India Solar Ladder Full time

    **About Solar Ladder** Solar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement and 3D Solar Design solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar...


  • mumbai, India Pilgrim Full time

    About Us Founded in 2019 by IIT-B and IIM-A Alumni, Pilgrim is one of the fastest-growing Beauty & Personal Care brands that offers 250+ SKUs across face care, haircare, skincare, makeup and fragrances at over 25,000 pin codes and has grown into a 1000+ offline store omnichannel brand. Pilgrim is known to handpick the world’s best beauty secrets to create...


  • Andheri, Mumbai, Maharashtra, India Binnys Jewellery Pvt. Ltd. Full time

    **Job Overview**: **Key Responsibilities**: - **Customer Interaction**: - Address and resolve customer issues, concerns, and complaints in a courteous and efficient manner. - **Issue Resolution**: - Identify and analyze customer problems, providing accurate information and solutions. - Troubleshoot technical issues and escalate complex problems to...


  • Kalbadevi, Mumbai, Maharashtra, India Grafixwale Arts Full time

    **Customer Support Associate** **Job Types**: Full-time, Permanent **Pay**: ₹10,000 - ₹15,000.00 per month **Schedule**: Day shift **Experience**: Total work: 1 year (preferred) **Education**: HSC (preferred) **Responsibilities**: - Update our internal databases with information about issues and useful discussions with customers - Monitor customer...