Reservations Executive

2 weeks ago


Worli Mumbai Maharashtra, India Sudarshan Cars Full time

As a Reservations/Operations Specialist at Sudarshan Cars, you will play a crucial role in managing reservations, ensuring smooth operations, and delivering excellent customer service. Your responsibilities will encompass handling reservations, coordinating vehicle logistics, and providing support to both customers and internal teams to guarantee a positive rental experience.

Key Responsibilities:
**Reservations Management**:

- Receive and process customer reservations through various channels, including online platforms, phone calls, and in-person inquiries.
- Verify customer information, rental preferences, and payment details to ensure accurate and secure reservations.
- Provide timely and accurate quotes for rental services based on customer needs.

**Customer Service**:

- Assist customers in selecting suitable vehicles based on their preferences, travel plans, and budget.
- Address customer inquiries, concerns, and issues promptly and professionally.
- Provide clear and detailed information about rental terms, conditions, and additional services.

**Operational Coordination**:

- Coordinate vehicle availability and logistics to meet customer demands.
- Collaborate with the fleet management team to ensure proper maintenance schedules and vehicle readiness.
- Work closely with other departments to streamline operational processes and enhance overall efficiency.

**Documentation and Compliance**:

- Ensure accurate completion of rental agreements and related documentation.
- Adhere to company policies and procedures, as well as industry regulations, to maintain compliance.

**Problem Resolution**:

- Handle and resolve issues related to reservations, vehicle availability, and customer concerns.
- Collaborate with relevant departments to address any challenges and prevent recurring issues.

**Reporting**:

- Generate and analyze reports related to reservations, customer feedback, and operational performance.
- Provide insights and recommendations for process improvement based on data analysis.

**Team Collaboration**:

- Collaborate with colleagues in various departments, including customer service, fleet management, and maintenance, to ensure seamless operations.
- Participate in training programs to stay updated on product knowledge, company policies, and industry trends.

Qualifications and Requirements:

- High school diploma or equivalent; additional education or certifications in hospitality, business, or a related field is a plus.
- Proven experience in customer service, reservations, or operations roles, preferably within the car rental industry.
- Strong communication and interpersonal skills.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Proficiency in using reservation software and other relevant tools.
- Knowledge of local traffic laws and geography.

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift

**Experience**:

- Car Rental: 1 year (required)

Work Location: In person

Application Deadline: 25/01/2024



  • Worli, Mumbai, Maharashtra, India Sudarshan Cars Full time

    As a Reservations/Operations Specialist at Sudarshan Cars, you will play a crucial role in managing reservations, ensuring smooth operations, and delivering excellent customer service. Your responsibilities will encompass handling reservations, coordinating vehicle logistics, and providing support to both customers and internal teams to guarantee a positive...

  • Reservation Executive

    2 weeks ago


    Mumbai, Maharashtra, India Redthread Hotels Full time

    **Job Title: Hotel Reservation Executive** **Job Location: BKC - Mumbai** **Roles and Responsibilities**: - Utilize the hotel's reservation system to input and update guest information, room preferences, and special requests accurately - Monitor room availability, rates, and promotions to provide accurate information to guests - Respond promptly to guest...

  • Reservation Executive

    4 weeks ago


    Mumbai, Maharashtra, India Manas Lifestyle Resort, Igatpuri Full time

    **Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...


  • Mumbai, Maharashtra, India Manas Lifestyle Resort, Igatpuri Full time

    **Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...


  • Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Reservation Executive: GSA Job location: - Mumbai, Maharashtra **Salary**: - 18,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in a customer-facing role. Minimum experience: - 1-2 years of experience in a reservation or front desk. Education: - 18,000- 20,000 per...

  • Reservations Executive

    2 months ago


    Mumbai, Maharashtra, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Mumbai, Maharashtra, India The Byke Delotel Full time

    **Job description** - Monitoring telephone manner and general performance of reservations staff - daily. - Ensure special handling of repeats guest and very VIP guest. - Monitors and coordinates group reservations activity with the Sales Department. - Reviews no-show and cancelled reservations and processes charges according to hotel policy. - Review room...


  • Mumbai, Maharashtra, India Bastian Hospitality Pvt Ltd Full time

    Managing daily reservations for the restaurant - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy of information in...

  • Reservation Executive

    2 months ago


    Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...


  • Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...


  • Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...

  • Reservation Executive

    2 weeks ago


    Navi Mumbai, Maharashtra, India Leisurely Stays Full time

    We are Hiring **Reservation Officer** for our Head Office Kharghar Sector 14, Navi Mumbai. - **Industry Type: Hospitality**: - **Functional Area : Escalation**: - **Employment Type: Full Time, Permanent**: - **Role Category: Reservation Executive** **Role Description** **Qualifications** - Excellent communication and customer service skills - Ability to...


  • Nashik, Maharashtra, India Paradigm Consultancy Full time

    We are looking for detail-oriented reservation executive to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Executive you must be able to work with mínimal supervision...

  • Reservation Executive

    2 months ago


    Mumbai, India Fast Track Jobs Full time

    We Requires 2 Reservation Executive for a Travel Company at Charni RD Designation : Reservation Executive Experience : 1 - 4 Years Salary : Nego N otice Period : Immediate or 15 Days Designation : Reservation Executive **Job Description**: - Knowledge of preparing customized Itinerary *Coordinating with suppliers and hoteliers directly - Should have...


  • Pune, Maharashtra, India Hilton Full time

    Reservation Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Reservation Executive

    3 weeks ago


    Nashik, Maharashtra, India Touchwood world Full time

    **Job Summary**: The Resort Reservation Executive is responsible for handling all aspects of reservation inquiries and bookings, ensuring guest satisfaction and efficient reservation services. This role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment. **Key...

  • Reservation Executive

    2 weeks ago


    Mumbai, India Ramee Techome Full time

    Ramee Techome is hiring for the below-mentioned positions, 1. Reservation Executive 2. Reservation Associate 3. Front Office Associate Job Location: - Khar, West. **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or...

  • Reservation Executive

    48 minutes ago


    Borivali, Mumbai, Maharashtra, India The Byke Hospitality Ltd. Full time

    **Job description** - Monitoring telephone manner and general performance of reservations staff - daily. - Ensure special handling of repeats guest and very VIP guest. - Monitors and coordinates group reservations activity with the Sales Department. - Reviews no-show and cancelled reservations and processes charges according to hotel policy. - Review room...

  • Reservation Executive

    2 weeks ago


    Navi Mumbai, India Bigfoot Hospitality LLP Full time

    Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is the Role and Responsibilities of the Hotel Reservation Executive. A Hotel Reservation Executive is...

  • Reservations Executive

    2 months ago


    Mumbai, Maharashtra, India IHCL Full time

    Job Responsibilities - Monitor the daily operations of reservations. - Control room inventory including allocations and reservations to areas of maximum yield and black out dates. - Develop and conduct rooms based marketing activities. - Track sales programmes/ promotions / advertising and provide feedback as necessary to relevant departments. - Track and...