Recovery Agent
3 months ago
Responsibilities
- Negotiate payment plans and settlements with debtors.
- Maintain accurate records of all collections activities.
- Provide regular reports to management on collections progress.
- Work closely with other departments to resolve any issues related to debt recovery.
- Follow up on overdue accounts and ensure timely payments.
- Identify and escalate complex cases to management as needed.
- Monitor and track payment arrangements to ensure compliance.
- Provide exceptional customer service to debtors and clients.
- Meet or exceed monthly collections targets.
**Requirements**:
- Proven experience as a Debt Recovery Agent or similar role.
- Excellent communication and negotiation skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to adapt to changing priorities and work environments.
- Excellent written and verbal communication skills.
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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