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Senior Debt Recovery Manager
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Debt Recovery Agent
4 months ago
Officer-Collections / Recoveries
- Contacting delinquent / pre-delinquent account holders using pre-defined scripts informing them about the overdue status & obtaining promise to pay.
- Answering queries about products or the company
- Asking questions to understand customer's issues / reason to default
- Enter and update customer information & response in the collections CRM
- Follow all call quality parameters
- Go the “extra mile” to achieve / excel assigned targets
- Meet Agent Productivity & Efficiency benchmarks on a continuous / real-time basis.
- Exhibit team player skills
Pay: ₹16,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Debt Recovery Agent Certificates: 1 year (preferred)
Work Location: In person