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Debt Recovery Agent

1 month ago

Dhanori Pune Maharashtra, India ACE Pvt.Ltd Full time

**Job Overview**:
As a Debt Recovery Agent, your primary responsibility is to assist in the collection of outstanding debts owed by individuals or businesses. You will work closely with clients, debtors, and legal entities to negotiate and facilitate the repayment of overdue amounts. This role requires a combination of strong communication skills, persistence, and a thorough understanding of debt recovery processes.

**Key Responsibilities**:

- **Contact Debtors**:

- Gather information on debtors' financial situations and reasons for non-payment.
- **Negotiate Repayment Plans**:

- Collaborate with debtors to establish realistic and feasible repayment plans based on their financial capabilities.
- Evaluate and analyze debtors' financial documentation to determine the appropriate course of action.
- **Provide Information and Guidance**:

- Educate debtors on the consequences of non-payment, including potential legal actions and credit score implications.
- Offer information and guidance on available options for resolving outstanding debts.
- **Maintain Accurate Records**:

- Document all communication with debtors, including details of negotiations, agreements, and payment arrangements.
- Keep thorough and organized records of all relevant debtor information.
- **Collaborate with Legal Teams**:

- Coordinate with legal teams or external agencies when necessary, ensuring compliance with legal requirements and procedures.
- Provide documentation and support for legal proceedings, if required.
- **Monitor and Follow-Up**:

- Regularly monitor and follow up on payment arrangements to ensure compliance.
- Investigate and address any issues or disputes related to the repayment process.
- **Provide Reports and Updates**:

- Generate regular reports on the status of outstanding debts and recovery efforts.
- Communicate progress and updates to clients, stakeholders, and management.

**Qualifications and Skills**:

- High school diploma or equivalent; additional education in finance, business, or related field is a plus.
- Previous experience in debt collection, financial services, or a related field is preferred.
- Strong negotiation and communication skills.
- Knowledge of relevant laws and regulations governing debt collection.
- Ability to handle sensitive and challenging conversations with professionalism and empathy.
- Detail-oriented with excellent organizational and record-keeping skills.
- Proficiency in using relevant software and tools for tracking and reporting.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Dhanori, Pune, Maharashtra (required)

Ability to Relocate:

- Dhanori, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9112020699