Pcca L1 Support Resource

3 weeks ago


Mumbai, India HoonarTek Full time

**About Us**
We empower enterprises globally through intelligent, creative, and insightful services for data integration, data analytics and data visualization.
Hoonartek is a leader in enterprise transformation, data engineering and an acknowledged world-class Ab Initio delivery partner.
Using centuries of cumulative experience, research and leadership, we help our clients eliminate the complexities & risk of legacy modernization and safely deliver big data hubs, operational data integration, business intelligence, risk & compliance solutions and traditional data warehouses & marts.
At Hoonartek, we work to ensure that our customers, partners and employees all benefit from our unstinting commitment to delivery, quality and value. Hoonartek is increasingly the choice for customers seeking a trusted partner of vision, value and integrity

**How We Work?**

Define, Design and Deliver (D3) is our in-house delivery philosophy. It’s culled from agile and rapid methodologies and focused on ‘just enough design’. We embrace this philosophy in everything we do, leading to numerous client success stories and indeed to our own success.
We embrace change, empowering and trusting our people and building long and valuable relationships with our employees, our customers and our partners. We work flexibly, even adopting traditional/waterfall methods where circumstances demand it. At Hoonartek, the focus is always on delivery and value.
- 1. Resolving Queries / Issues pertaining to existing PCCA solution that is implemented.
2. Act as a L1 Support for Client to facilitate issues relating to General Maintenance & Support of PCCA solution.
3. Performing configuration level changes if EOID license is availed.
4. Responsible for conducting detailed analysis and EOID design
5. Producing outline specifications of business requirements and preparing feasibility proposals for System design.
6. Prepare high level and low-level design documents along with system documents and get these design documents signed-off by the client.
7. Implement/configure requirements as required for Experian products/solutions.
8. Resource Location needs to be on-site**Job Requirement**
- PCCA issues resolution, detailed analysis and EOID design
System design, business requirement analysis
HLD, LLD creation and maintenance


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