L1 Support Technician

1 month ago


Andheri Mumbai Maharashtra, India Fugetron Corporation Crescent Global IT Services Pvt.ltd Full time

Troubleshoot and resolve issues related to Windows 10, Windows 11, Mac OS, and basic Linux OS.
- Assist users in resolving problems with routers, printers, and other peripherals.
- Reset passwords and help users with password-related problems.
- Assist with software installations, including antivirus, MS Office, VPN, etc.
- Troubleshoot and resolve VPN connectivity issues.
- Diagnose and fix internet buffering and network-related problems.
- Address Windows crashing and system performance issues.
- Resolve audio problems, including microphone issues and Teams not detecting the microphone.
- Troubleshoot Bluetooth-related problems.
- Address WIFI connectivity issues.
- Resolve laptop performance problems and optimize system performance.
- Assist users with screen sharing issues on Teams or Zoom.
- Diagnose and resolve system slowdowns and freezing.
- Address laptops not charging issues and diagnose power-related problems.
- Troubleshoot no boot, no post, and no power issues.
- Assist with Windows activation and licensing-related problems.
- Troubleshoot and resolve issues related to Excel not working properly.

**Requirements**:

- 2 to 3 years of experience as a Level Support Technician or in a similar technical support role.
- Strong knowledge of troubleshooting Windows 10, Windows 11, Mac OS, and basic Linux OS.
- Excellent communication skills, both written and verbal.
- Proficiency in resolving problems related to Office 365, Active Directory, web Outlook, and MS Office.
- Familiarity with routers, printers, and other peripherals.
- Experience in password management and reset procedures.
- Knowledge of software installation, including antivirus, MS Office, VPN, etc.
- Familiarity with troubleshooting VPN connectivity issues.
- Understanding of internet buffering and network-related problems.
- Ability to address system performance issues, slow internet connections, and system freezing.
- Knowledge of laptop charging issues and power-related problems.
- Experience in diagnosing and resolving boot, post, and power-related problems.
- Familiarity with Windows activation and licensing procedures.
- Connecting to Azure AD
- Ability to troubleshoot Excel-related problems.
- Strong problem-solving and analytical skills.

**Salary**: ₹8,086.00 - ₹32,358.73 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- IT support: 1 year (preferred)
- L1 Support: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9970950469



  • Mumbai, Maharashtra, India Harjai Computers Full time

    L1 Application Support Exp - 3+ years Loc - Jogeswari (WFO) SQL Query Resolve Functional tickets Able to prepare necessary repots should be from Health or Life Insurance Domain or from BFSI Domain


  • Mumbai, Maharashtra, India Harjai Computers Full time

    Role Req Understanding Min 2 years relevant experience Working as L1 Support but can handle L2 Tickets also Must have exp in on call support Must have Excellent Com Skills Must have Good Convincing skills Banking Domain preferred (Not Mandatory) All Saturday Working Experience details Min Max 2 to 4 years Rs. 28,200 Gross CTC Per Month Mandatory...


  • Mumbai, Maharashtra, India Harjai Computers Full time

    We are having resource requirements for “IT Production Support - L1/L2” Role, and I am sharing detailed JD for your quick reference. Request you to share few relevant profiles with product and tech knowledge in insurance domain. **1: Duties Responsibilities ( List in the order of importance the duties responsibilities of this job)** *** - Creating FAQ,...


  • Andheri West, Mumbai, Maharashtra, India Mandke Hospital Support Services Ltd Full time

    **Location : Andheri West, Mumbai** **Qualification : Diploma or BSc in Cardiology Technician / ECG Technician Diploma** **Experience : Minimum 3+ years** **JOB DISCRIPTION**: - Considerable knowledge of cardiovascular principles, procedures, techniques, and equipment involved in the performance of 2D Echo, Stress test & ECG. - Ability to set priorities...


  • Mumbai, India CMS IT Services Full time

    JD: Primary skills: Require experience in Desktop support L1,remote support, outlook, corporate domain, 100+ users handling. **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift **Education**: - Bachelor's (required) **Experience**: - Desktop...


  • Pune, Maharashtra, India systems plus Full time

    **Location: Pune** **Employment Type: full-time** **Designation: L1 Service Desk Support** **Job Details**: Primary Skills - Must have **2-3 years** of experience in IT Service Desk - Helpdesk - Excellent communication with skills like **Active listening, empathy, technical proficiency & professionalism** (both verbal and written) - In-depth Technical...


  • Navi Mumbai, India CMS IT Services Full time

    JD: Primary skills: Require experience in Desktop support L1,remote support, outlook, corporate domain, 100+ users handling. **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift **Experience**: - Server support: 1 year (preferred) Work Location: One...

  • L1 L2 support

    1 month ago


    Mumbai, India Saaki Argus & Averil Consulting Full time

    L1 L2 support role.Job description:| Server laptop configuration | Emails setup | Cyber Security checks | Anti-Virus setup & remote monitor | Daily troubleshooting | Collaborate with Vendors | Remote Monitoring of Firewalls | Assist in Cyber security Management | IT Asset management |Edu : GraduationCertifications : CCNA | CCNP | MCSE |Notice : Immediate /...


  • Mumbai, India customer support center Full time

    A technician is a worker in a field of technology who is proficient in the relevant skill and technique, **Job Types**: Full-time, Regular / Permanent, Fresher, Contractual / Temporary Contract length: 12 months **Salary**: ₹10,340.56 - ₹35,814.56 per month Schedule: - Day shift - Fixed shift - Monday to Friday - Weekend availability - Weekend...


  • Mumbai, India eMudhra Full time

    Role DescriptionThe apllication Support Engineer s (L1 / L2) will be responsible for providing technical support and guidance to end-users. This role will require providing on-site support for one of eMudhra's major client located in Mumbai. This role involves supporting eMudhra’s solution deployed at the client location.Salary Range (Negotiable for the...


  • mumbai, India eMudhra Full time

    Role DescriptionThe apllication Support Engineer s (L1 / L2) will be responsible for providing technical support and guidance to end-users. This role will require providing on-site support for one of eMudhra's major client located in Mumbai. This role involves supporting eMudhra’s solution deployed at the client location.Salary Range (Negotiable for the...


  • Mumbai, India CMS IT Services Full time

    JD: Primary skills: Require experience in Desktop support L1,remote support, outlook, corporate domain, 100+ users handling. **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or...

  • L1 L2 support

    1 month ago


    mumbai, India Saaki Argus & Averil Consulting Full time

    L1 L2 support role. Job description: | Server laptop configuration | Emails setup | Cyber Security checks | Anti-Virus setup & remote monitor | Daily troubleshooting | Collaborate with Vendors | Remote Monitoring of Firewalls | Assist in Cyber security Management | IT Asset management | Edu : Graduation Certifications : CCNA | CCNP | MCSE...


  • Mumbai, India eMudhra Full time

    Role DescriptionThe apllication Support Engineer s (L1 / L2) will be responsible for providing technical support and guidance to end-users. This role will require providing on-site support for one of eMudhra's major client located in Mumbai. This role involves supporting eMudhra’s solution deployed at the client location. Salary Range (Negotiable for the...


  • Mumbai, India eMudhra Full time

    Role DescriptionThe apllication Support Engineer s (L1 / L2) will be responsible for providing technical support and guidance to end-users. This role will require providing on-site support for one of eMudhra's major client located in Mumbai. This role involves supporting eMudhra’s solution deployed at the client location. Salary Range (Negotiable for the...


  • mumbai, India eMudhra Full time

    Role Description The apllication Support Engineer s (L1 / L2) will be responsible for providing technical support and guidance to end-users. This role will require providing on-site support for one of eMudhra's major client located in Mumbai. This role involves supporting eMudhra’s solution deployed at the client location.  Salary Range (Negotiable for...

  • Desktop Support

    1 month ago


    Mumbai, India Total IT Global Full time

    Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

  • L1 L2 support

    1 month ago


    Mumbai, India Saaki Argus & Averil Consulting Full time

    L1 L2 support role. Job description: | Server laptop configuration | Emails setup | Cyber Security checks | Anti-Virus setup & remote monitor | Daily troubleshooting | Collaborate with Vendors | Remote Monitoring of Firewalls | Assist in Cyber security Management | IT Asset management | Edu : Graduation Certifications : CCNA | CCNP | MCSE | Notice :...

  • Onsite Engineer-l1

    1 month ago


    Mumbai, India Sitel Group Full time

    Job Description - Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. - Ability deploy, configure, and support operating systems on desktop and mobile - Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). - Maintain user PCs, including upgrades and...


  • Mumbai, India HoonarTek Full time

    **About Us** We empower enterprises globally through intelligent, creative, and insightful services for data integration, data analytics and data visualization. Hoonartek is a leader in enterprise transformation, data engineering and an acknowledged world-class Ab Initio delivery partner. Using centuries of cumulative experience, research and leadership, we...