See more Collapse

Customer Support Executive

2 months ago

Adajan Surat Gujarat, India Netizens Technologies Full time

We have a vacancy for a Customer Support Executive at Netizens Technologies, one of the fastest-growing IT companies in Surat.

**Responsibilities**:

- Serves customers by providing product and service information and resolving product and service problems.
- Answer inbound/outbound calls professionally & provide information about products/services take/cancel orders.
- Keep records of customer interactions/transactions, details of inquiries, complaints/comments, as well as actions taken.
- Greet customers warmly and ascertain the problem or reason for calling.
- Knowledge about Software like (CRM database, Aircall) Or else.
- Maintains financial accounts by processing customer adjustments.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.

**Required Skills**:

- Excellent communication
- Ability to maintain composure, focus, and accuracy in a hectic work schedule.
- Thorough understanding of marketing and negotiating techniques.
- Should have good communication skills - Verbal & Written.

**Salary**:Best in Industry

**Qualification**:Bachelors in any stream **(Fluent English is mandatory)**

**Experience required**:1 to 3 years

**Location**: Adajan, Surat

**Shift Duration**:9 hours (Morning/ Day/ Night Shift Available)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9313440642

We have other current jobs related to this field that you can find below

  • Customer Support Representative

    2 months ago

    Adajan, Surat, Gujarat, India Complete job Full time

    Customer Support Executive Fluent in English 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION : Adajan near pal RTO Surat Shift Timing : 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹35,000.00 per...

  • Customer Support Executive

    2 months ago

    Surat, Gujarat, India Ompax Lifestyle Private Limited Full time

    **Summary of the position**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management...

  • Customer Support Executive

    2 months ago

    Surat, Gujarat, India FASHION DREAM Full time

    **Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India GM Infotech Full time

    We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...

  • Customer Support Executive

    3 weeks ago

    Adajan, Surat, Gujarat, India Netizens Technologies Full time

    **Responsibilities**: - Provide technical support to customers using the SaaS product, addressing queries related to software functionality, features, and troubleshooting. - Guide customers through configuration settings and assist with onboarding processes. - Develop and maintain a deep understanding of the SaaS product, its features, and updates. - Assist...

  • Customer Support Executive

    4 days ago

    Adajan, Surat, Gujarat, India Netizens Technologies Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for resolving customer queries, complaints, and requests on a daily basis, ensuring an exceptional customer experience. **Responsibilities**: - Resolve customer queries, complaints or requests on daily...

  • Customer Support Executive(Surat Based Only)

    2 weeks ago

    Adajan, Surat, Gujarat, India Netizens Technologies Full time

    **Job description** **Responsibilities**: - Serves customers by providing product and service information and resolving product and service problems. - Answer inbound/outbound calls professionally & provide information about products/services take/cancel orders. - Keep records of customer interactions/transactions, details of inquiries,...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India FlightPath Travel Full time

    A customer support executive supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: Maintaining a positive, empathetic,...

  • Customer Support Executive

    2 months ago

    Surat, India InfyOm Technologies Full time

    Exp:Fresher We are looking for Customer Support Executive with excellent written English communication skills. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support through various communication channels. This role requires flexibility to work in shifts, including weekends and holidays, to ensure...

  • Customer Support Executive

    2 months ago

    Surat, Gujarat, India Implies Solution Full time

    Experience : Fresher to 6 month Only **Female** preferred. Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints -...

  • Customer Support Executive

    3 days ago

    Surat, Gujarat, India InfyOm Technologies Full time

    Exp:FresherWe are looking for Customer Support Executive with excellent written English communication skills. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support through various communication channels. This role requires flexibility to work in shifts, including weekends and holidays, to ensure...

  • Customer Support Executive

    4 weeks ago

    Surat, India ANS IT INDIA PVT LTD Full time

    We are looking for a Customer Support Executive to assist our customers with technical problems when using our products and services. Customer Support Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

  • Customer Support Executive

    5 days ago

    Surat, Gujarat, India centenarians life science pvt ltd Full time

    Roles & Responsibility - Managing Shipments support & convincing customer - Customer verification calls for all purchased products. - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India VETRON IT SERVICES Full time

    We are looking for a Customer Support executive. **Responsibilities** - Providing excellent customer service. - Using good communication skills and problem-solving skills. - Resolving complaints from unhappy customers. - Ensuring complete information is recorded. - Completing various roles and tasks within the given time. - Solving problems creatively when...

  • Customer Relations Executive

    3 weeks ago

    Adajan, Surat, Gujarat, India Navya Global Trade Full time

    **Responsibilities**: - Manage and maintain our customer relationship management (CRM) system, ensuring data accuracy and completeness. - Develop and implement CRM strategies and initiatives to support our marketing and sales teams in achieving their goals. - Monitor and analyze campaign performance, providing insights and recommendations for improvement. -...

  • Customer Support Executive

    3 days ago

    Surat, Gujarat, India FASHION DREAM Full time

    Summary:To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Responsibilities: Provide accurate...

  • Customer Care Executive

    4 days ago

    Adajan, Surat, Gujarat, India Swashaa Full time

    conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - dealing with customer issues and churning out an easy-to-follow solution Pay: ₹8,287.56 - ₹15,000.00 per...

  • Customer Support Executive

    2 months ago

    Surat, India GM Infotech Full time

    We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 3 PM to 12 AM, ensuring that our customers receive timely support during their...

  • Customer Support Executive

    2 days ago

    Surat, India GM Infotech Full time

    We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 3 PM to 12 AM, ensuring that our customers receive timely support during their...

  • Customer Support Executive

    2 months ago

    Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    Strong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous customer support experience is a plus. Positive attitude and...