Customer Support Executive

7 days ago


Surat, Gujarat, India FASHION DREAM Full time

Summary:

To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Responsibilities:

  • Provide accurate information about our products/services and company policies.
  • Assist customers in troubleshooting issues and navigating our platforms.
  • Collaborate with other departments to ensure effective problem resolution.
  • Maintain detailed records of customer interactions and transactions.
  • Stay informed about product features, updates, and industry trends.
  • Collect and analyze customer feedback to identify areas for improvement.

Work Location:
In person

Speak with the employer

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