Customer Executive

1 week ago


Surat, Gujarat, India Gevariya Capital Finanace Full time
Customer service executives are often responsible for
handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem

  • Relaying extensive product information to customers.
  • Closing sales for the company.
  • Filing customer records, including contact information, purchases and billings.
  • Conducting surveys and writing reports based on customer feedback on products and services.
  • Providing customers with clear instructions to resolve issues.
  • Rerouting customer calls to other departments when advanced solutions are needed.
  • Managing orders and ensuring their prompt delivery.

Pay:
₹9, ₹16,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Experience:

- total work: 1 year (preferred)

Work Location:
Remote

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