Customer Care Executive

1 week ago


Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time

Job Title:
Customer Care Executive

Company Name :
InfinityBrains

Job Type :
Full-Time

Location :
Surat( On-Site )

Key Responsibilities:

-
Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services.
-
Product Knowledge: Investigate and resolve customer complaints, concerns, or problems with products and services.
-
Communication:Maintain a positive and empathetic tone in challenging situations.
-
Customer Feedback:Gather and analyze customer feedback to identify areas for improvement.

Requirements:

-
Education: High school diploma or equivalent; additional education or training in customer service is a plus.
-
Experience: Previous experience in customer service or a related field is preferred.
-
Communication Skills: Excellent verbal and written communication skills.
-
Problem-solving: Strong analytical and problem-solving skills to address customer issues effectively.
-
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.

Salary: 15000 to negotiable

Whatsapp Contact:

Pay:
From ₹15,000.00 per month

Schedule:

  • Day shift

Work Location:
In person

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