Customer Care Executive
1 week ago
Job Title:
Customer Care Executive
Company Name :
InfinityBrains
Job Type :
Full-Time
Location :
Surat( On-Site )
Key Responsibilities:
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Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services.
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Product Knowledge: Investigate and resolve customer complaints, concerns, or problems with products and services.
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Communication:Maintain a positive and empathetic tone in challenging situations.
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Customer Feedback:Gather and analyze customer feedback to identify areas for improvement.
Requirements:
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Education: High school diploma or equivalent; additional education or training in customer service is a plus.
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Experience: Previous experience in customer service or a related field is preferred.
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Communication Skills: Excellent verbal and written communication skills.
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Problem-solving: Strong analytical and problem-solving skills to address customer issues effectively.
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Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Salary: 15000 to negotiable
Whatsapp Contact:
Pay:
From ₹15,000.00 per month
Schedule:
- Day shift
Work Location:
In person
-
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