Customer Relationship Executive
5 months ago
Manage and maintain the CRM system, including data entry, user management, and system customization to ensure accuracy and efficiency.
- Develop and implement CRM strategies to enhance customer engagement and retention.
- Analyze customer data to identify trends, insights, and opportunities for improvement.
- Create and execute targeted marketing campaigns and communications to drive customer acquisition and retention.
- Collaborate with cross-functional teams, including marketing, sales, and customer service, to align CRM initiatives with business goals.
- Train and support employees on CRM best practices and procedures.
- Monitor and report on key performance metrics, such as customer satisfaction, retention rates, and sales pipeline.
- Stay up-to-date on industry trends and best practices in CRM technology and customer experience management.
**Salary**: ₹15,000.00 - ₹27,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9205550662
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