Customer Relationship Executive

5 months ago


Gurugram Haryana, India Veena Polymers Full time

Manage and maintain the CRM system, including data entry, user management, and system customization to ensure accuracy and efficiency.
- Develop and implement CRM strategies to enhance customer engagement and retention.
- Analyze customer data to identify trends, insights, and opportunities for improvement.
- Create and execute targeted marketing campaigns and communications to drive customer acquisition and retention.
- Collaborate with cross-functional teams, including marketing, sales, and customer service, to align CRM initiatives with business goals.
- Train and support employees on CRM best practices and procedures.
- Monitor and report on key performance metrics, such as customer satisfaction, retention rates, and sales pipeline.
- Stay up-to-date on industry trends and best practices in CRM technology and customer experience management.

**Salary**: ₹15,000.00 - ₹27,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9205550662



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