Customer Relationship Executive
4 months ago
**Position:
- Customer Relationship Officer**
**Location: Sector 49, Sohana Road, Gurgaon**
**6 days working, Rotational week off**
**Qualifications:
- **
- HSC and Above
- Fresher and experience both can apply
- 1-4 years’ experience in Tele-Calling or Voice Process
**Required Skills:
- **
- Excellent communication and interpersonal skills
- Ability to listen proactively.
- Problem solving skills.
- Ability to handle work well and maintain quality.
**Responsibilities:
- **
- Customer Relationship Officer plays a critical role in providing an interface between customers and the client
- Strong knowledge of medical equipment.
- Deepening relationships with the existing customer base of the company.
- Should be able to provide customers with detailed information on products, services & offers.
- Ability to handle all customer queries and complaints and resolved with in TAT.
- Handling escalation cases and resolving customer queries by coordinating with product and operations team.
- Agent should be proactive to handle the sales and services calls.
**Job Types**: Full-time, Permanent
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 7004019916
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