Client Engagement Manager

2 months ago


Next Job, India ISMART RECRUIT Full time

Client Management
You will be the single point of contact and engage with the client stakeholders at every stage in the
project life cycle for consulting them on project delivery, process, best practices, and technology. You
will also implement new processes and frameworks to ensure client experience.
Delivery Management
You will work closely with key stakeholders to ensure end-to-end delivery with intended project results,
using Agile methodologies and business processes. With your Service excellence mindset, you will
continuously formulate and implement processes that enable proactive decisions and actions
throughout the project life cycle.
Growth
You will create new opportunities and drive revenue growth strategies across technology, domain or
Industry for your existing and new customers.
People Management
You will be the Coach to your team members on culture of service excellence, processes and help them
to deliver value to the client and for their career planning and development.
Here is what we would like you

to bring:

- Any Engineering degree with MBA from a reputed institute
- 12+ years of experience with at least 2 years in managing multiple client relationship and delivery
responsibility
- Prior success in growing customers engagements into long-term relationship
- Fair understanding of Digital Technologies (incl Data Analytics, Cloud, Mobile, IIoT)
- Strong persuasive communication skills - spoken, written and overall presentation skills
What we consider as a right fit for this role:

- You are currently managing multiple Customer Engagements and have been accountable for end-to
- end Service delivery
- You are serving as single-point-of-contact for your client relationships wrt communication, new
services cross-sell, existing services up-sell, escalation, client feedback and accountability of
deliverables.

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:50.00

JOB REQUIREMENTS

Minimal experience:Unspecified



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