Sales Operations

2 weeks ago


Bengaluru, India Concorde Group Full time

Train and onboard new Call Center Agents as required to meet quotas
- Provide coaching and assistance to call center agents on an ongoing basis
- Process weekly sales leads reports for submission to management
- Oversee and ensure conflict resolution between associates and customers
- Ensure that all employees follow the company’s best practices for call center management and operations
- Develop presentations and talks to motivate and educate call center agents
- Communicate company goals to associates so every employee understands his or her role
- Conduct periodic surveys of customers and potential customers to ensure quality control

**Salary**: ₹25,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Current CTC
- Excepted CTC

**Experience**:

- Call Center Operations: 5 years (preferred)
- Sales Operations: 5 years (preferred)



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