Sales Operations
2 weeks ago
Train and onboard new Call Center Agents as required to meet quotas
- Provide coaching and assistance to call center agents on an ongoing basis
- Process weekly sales leads reports for submission to management
- Oversee and ensure conflict resolution between associates and customers
- Ensure that all employees follow the company’s best practices for call center management and operations
- Develop presentations and talks to motivate and educate call center agents
- Communicate company goals to associates so every employee understands his or her role
- Conduct periodic surveys of customers and potential customers to ensure quality control
**Salary**: ₹25,000.00 - ₹45,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Current CTC
- Excepted CTC
**Experience**:
- Call Center Operations: 5 years (preferred)
- Sales Operations: 5 years (preferred)
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