Service Coordinator(Sales

6 months ago


Mumbai Maharashtra, India Shalom Placements Full time

A company in Andheri East requires
- Service Coordinator (Sales & Service)

Roles and Responsibilities:

- Take care of warranty & AMC services & support activities
- Schedule service calls & assign Service Engineers & follow up till call closer
- Co-ordination with the principles
- Ensure customer complaints & queries are met urgently as well as resolve complaints
- Analyse service calls
- Monitor call closer ratio
- Coordinate with customer & internal team
- Prepare of quotations of services, equipment, AMC & spares
- Data consolidation of spares & service charges
- Ensure achievement of UPS installation, PM & breakdown calls as per plan
- Track daily service activity & update reports in SAP
- Ensure all customers are catered in a timely manner
- Maintain all data related to service activities in SAP
- Will have to shoulder additional responsibilities given to you by management as and when needed by the Company

Required Skills: Excellent communication skills

Contact No.
+919226306578

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9226306578


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