Sales & Service Coordinator
6 months ago
**Role **:Sales & Service Coordinator
**Education **:BE / Diploma in Electronics or Electrical.
**Experience **:2 - 5 Yrs
**Salary**: 15 K - 25 K
**Notice Period**: Immediate Joiners
**Job Type **:Full-time
**No. of Position **:1
**Job Location **:MIDC, Andheri East, Mumbai.
**Key Skillsets**: MS- Excel, MS- Word
**Required Skillsets**:
- Ability to handle team of service engineers.
- Client & Customer Relationship Management.
- Good Communication & Presentation skills.
- Take ownership of customer’s issues and follow problems through to resolution.
- Maintain an orderly workflow according to priorities.
**Responsibilities**:
- Should have 2+ years Sales & Service experience in Electronics industry.
- Should have experienced in handling customers grievances.
- Should be able to communicate with Client's & Customer's.
- Schedule technician's visit on excel sheet.
- Solve client's problems on call.
- Manage team's work accordingly.
- Ability to bring systems into place to ensure faster turnaround time and also lesser service claims.
- Educate the client on how to use and maintain their products.
- Perform maintenance and provide customer support.
- Introduce new technology to revive batteries.
**Required Qualifications**:
- Excellent communication, interpersonal and diagnostic skills.
- Ability to work independently without much supervision.
- Must be able to handle a team of 3-4 service engineers at different locations.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Current location in Mumbai:
Total Experience in Electronics Industry:
Total Experience in Sales & Service work:
Current Company:
Current Designation:
Current CTC:
Expected CTC:
Notice Period:
Reason to leave a Current job:
**Education**:
- Diploma (required)
**Experience**:
- Sales & Service Work: 2 years (required)
Work Location: In person
**Speak with the employer**
+91 7777444551
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