IT Infrastructure Support
6 months ago
Ahmedabad, Rajasthan
- 1 - 5 Yrs
- INR 1 - 5 LPA
- Bachelor of Commerce,Bachelor of Arts,Bachelor of Science,Bachelor of Computer ScienceJob description
We currently have multiple openings, at various levels, in our IT Infrastructure Support team If you know someone who shares our values and beliefs, and has 1 to 5 years of relevant experience, this is their opportunity to join us.
Key Skills
- Timely and 100% support to business users.
- Ensure the 99.95% uptime of the LAN.
- To Support IT services so that 100% business continuity.
- Quality & on time support to all users.
- On time L1 and L2 level support to end-users desktop PC, maintenance review also verify that systems are working properly with new OS or version upgrade to improve end user productivity.
- Timely and accurate backup ensuring 100% integrity and manager tape devices also restoration of user data from Network drives.
- 90% calls to be routed through Help Desk System and SLA as per policy.
- 100% adherence with ISO 27001 policies and procedures.
- Reading books to enhance knowledge in field of IT & networking for timely and proper support to business users.
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