Customer Success Associate

3 weeks ago


Gachibowli Hyderabad Telangana, India SWIPE Full time

Job description

environment.

Key responsibilities:
1. Give product demos to small businesses online on Google Meet/Zoom, etc.

2. Call and identify potential customers from leads and do regular follow-ups

3. Work on customer onboarding & account and relationship management

4. Maintain records of all sales, customer feedback & queries, etc.

5. Create marketing strategies and campaigns to improve sales

6. Report & collaborate with product teams.

7. Suggest product improvements based on customer needs.

**Requirements**:
2. Comfortable working in-office in Hyderabad.

Skill(s) Required:
1. English Proficiency (Spoken)

2, English Proficiency (Written)

3. Hindi Proficiency (Spoken)

4. MS-Excel

**Salary**: Annual CTC: ₹ 4-6 LPA

Location: Hyderabad

**Salary**: ₹400,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Morning shift

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Gachibowli, Hyderabad, Telangana (preferred)

Work Location: In person

**Speak with the employer**
+91 9676239151



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