Customer Success Associate
3 weeks ago
Job description
environment.
Key responsibilities:
1. Give product demos to small businesses online on Google Meet/Zoom, etc.
2. Call and identify potential customers from leads and do regular follow-ups
3. Work on customer onboarding & account and relationship management
4. Maintain records of all sales, customer feedback & queries, etc.
5. Create marketing strategies and campaigns to improve sales
6. Report & collaborate with product teams.
7. Suggest product improvements based on customer needs.
**Requirements**:
2. Comfortable working in-office in Hyderabad.
Skill(s) Required:
1. English Proficiency (Spoken)
2, English Proficiency (Written)
3. Hindi Proficiency (Spoken)
4. MS-Excel
**Salary**: Annual CTC: ₹ 4-6 LPA
Location: Hyderabad
**Salary**: ₹400,000.00 - ₹600,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Morning shift
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Gachibowli, Hyderabad, Telangana (preferred)
Work Location: In person
**Speak with the employer**
+91 9676239151
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