Senior Customer Experience Specialist
2 weeks ago
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We're backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let's build it together. Job Overview We're looking for a customer-focused Senior Specialist to enhance customer satisfaction and success across the North American and English-speaking regions. With 3+ years of experience in SaaS or HRIS, you'll manage relationships, drive product adoption, and resolve complex customer issues while working cross-functionally to continuously improve the customer experience. What You'll Do Customer Support: Own the end-to-end resolution of customer issues while ensuring an outstanding support experience. Engage with customers via email, chat, and video conferencing to troubleshoot and resolve problems efficiently. Be the product expert, and provide deep knowledge and guidance to help customers succeed. Customer Success: Monitor satisfaction, drive retention, and identify upsell opportunities. Collaboration: Partner closely with Product and Engineering teams to enhance the customer experience through feedback and continuous improvement initiatives. What You'll Bring 3+ years in customer experience or support, ideally in SaaS or HRIS. Strong communication and problem-solving skills. Familiarity with SaaS/HRIS platforms and customer support tools (Zendesk, Salesforce, etc.). A customer-focused, self-driven, and results-oriented mindset. Ability to work PST shift between the hours of 9 PM - 6 AM IST Perks Flexible vacation. Flexible work hours. Equipment to support you in your role. Health Insurance.
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Customer Support Specialist
5 hours ago
Bengaluru, Karnataka, India The Experience Co. Full timeAt The Experience Co., we're looking for a skilled Customer Support Specialist to join our team. This role is perfect for someone who thrives in dynamic environments and loves owning the customer journey end-to-end.About UsWe're an experiential travel brand that curates and produces some of India's most happening travel IPs. Our projects are built around...
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Senior Customer Experience Specialist
2 weeks ago
Bengaluru, Karnataka, India Multiplier Full timeAbout Us We're shaping a future where talent can thrive everywhere, driving innovation and progress globally. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field for businesses and individuals to compete, grow, and succeed regardless of geography. We empower companies to...
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Senior Specialist, Customer Experience
3 weeks ago
Bengaluru, Karnataka, India Multiplier Full timeA Bit About Us The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you)...
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Customer Experience Specialist
4 days ago
Bengaluru, Karnataka, India ANSR Full timeThe role of Customer Experience Specialist at ANSR involves overseeing the design, development, and maintenance of both front-end and back-end components to enhance the customer experience.Key Responsibilities:Collaborate with cross-functional teams to ensure cohesive integration and functionality across the stackMentor and guide junior developers, fostering...
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Customer Experience Specialist
2 days ago
Bengaluru, Karnataka, India Signeasy Full timeRole OverviewAs a Product Support Specialist at Signeasy, you will be the primary point of contact for customers seeking assistance with our product. Your exceptional communication skills, empathy, and problem-solving abilities will enable you to deliver an outstanding customer experience.You will work closely with our talented team to resolve customer...
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Customer Experience Specialist
1 hour ago
Bengaluru, Karnataka, India TE Connectivity Full time**Job Description**As a Customer Experience Specialist at TE Connectivity, you will be responsible for providing world-class customer service, responding to customer inquiries, and resolving customer complaints and issues.You will also be responsible for processing customer orders, tracking order progress, and ensuring timely delivery. This role requires...
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Customer Experience Specialist
1 day ago
Bengaluru, Karnataka, India Aerchain Full timeAerchain is hiring a Customer Experience Specialist to deliver exceptional customer support and drive business growth.This role involves managing customer support tickets, analyzing support trends, and working on automation projects to streamline support workflows and enhance customer satisfaction.Key Responsibilities:Handle customer support tickets via...
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Customer Experience Specialist
2 days ago
Bengaluru, Karnataka, India Phonepe Full timeAt PhonePe, we're dedicated to delivering exceptional customer experiences that set us apart from the rest. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers receive prompt and effective support whenever they need it.About the RoleWe're seeking a highly motivated and empathetic individual who can provide top-notch...
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Customer Experience Advocate
2 days ago
Bengaluru, Karnataka, India Signeasy Full timeAbout SigneasySigneasy is a leading eSignature and contract workflow platform. Our mission is to simplify paperwork and increase efficiency across departments. We integrate seamlessly with popular business tools like Office 365, Salesforce, Dropbox, and Box. Our mobile apps consistently rank among the top 100 business apps on App Stores.Your RoleAs a Product...
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Customer Experience Specialist
4 days ago
Bengaluru, Karnataka, India Nutanix Full timeNutanix is a leader in Enterprise Cloud Technology and we are seeking a dynamic Customer Experience Specialist to deliver exceptional customer service and improve customer retention and subscription renewals.This role involves advising our customers on maximizing the value from our wide array of solutions, while playing a key role in helping us realize our...
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Customer Experience Specialist
7 days ago
Bengaluru, Karnataka, India Beamer Brands Full timeAbout Beamer Brands:Beamer Brands is an innovative company in India's food and beverage sector, managing a diverse range of quick-service restaurant (QSR) brands. Our flagship brand, Biggies Burger, is recognized as India's oldest and largest burger QSR chain, boasting over 150 locations across 23 cities.We are committed to delivering high-quality and...
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Customer Experience Specialist
7 days ago
Bengaluru, Karnataka, India BiteSpeed Full timeAbout UsWe are a SaaS startup on a mission to revolutionize the way e-commerce brands sell online. With 2000+ Shopify customers across 50+ countries, we've proven our ability to drive significant revenue growth through conversational commerce.Our PurposeWe're committed to delivering exceptional customer experiences that lead to personal transformation,...
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Senior Systems Infrastructure Specialist
7 days ago
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob Overview24/7 Customer Private Limited is seeking a highly skilled Senior Server Engineer L3 to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our server infrastructure to ensure seamless performance and uptime.
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Customer Experience Product Specialist
2 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout the RoleWe are seeking a highly skilled individual to join our team as a Customer Experience Product Specialist. In this role, you will be responsible for coordinating with stakeholders across various teams to improve delivery speed and optimize supply chain operations.The key areas of responsibility include:Conducting in-depth analysis of data related...
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Customer Experience Champion
4 days ago
Bengaluru, Karnataka, India Signeasy Full timeCompany Overview:Signeasy is a leading eSignature and contract workflow platform that simplifies paperwork and increases efficiency across departments. Our platform has been recognized for its customer satisfaction and product innovation by independent software review sites and industry analysts.Job Description:We are seeking a Product Support Specialist to...
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Customer Experience Specialist
3 days ago
Bengaluru, Karnataka, India ResultsCX Full timeJob Overview:ResultsCX, a premier customer experience partner to Fortune 100 and 500 companies, seeks an experienced Customer Experience Specialist. As part of our team, you will play a key role in promoting the core values and culture for the company. The ideal candidate will be responsible for orienting new associates to the organization and facilitating...
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Customer Experience Specialist
2 weeks ago
Bengaluru, Karnataka, India Games24x7 Full timeIntroductionGames24x7 is India's leading and most valuable multi-gaming unicorn. We're a full-stack gamingcompany, offering awesome game playing experiences to over 100 million players through ourproducts - RummyCircle, India's first and largest online rummy platform, My11Circle, thecountry's fastest growing fantasy sports platform.A pioneer in the online...
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Senior Sales Executive
3 weeks ago
Bengaluru, Karnataka, India Eldaura Senior Adventures Full timeJob Description – Senior Travel Sales ExecutiveAre You Ready to Turn Conversations into Adventures?At Eldaura, we don't just sell trips—we create life-changing travel experiences for seniors. If you love interacting with people, have a passion for travel, and know how to close a deal, then this role is for youWho Are We? At Eldaura Senior Adventures, we...
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Senior Sales Executive
3 weeks ago
Bengaluru, Karnataka, India Eldaura Senior Adventures Full timeJob Description – Senior Travel Sales ExecutiveAre You Ready to Turn Conversations into Adventures?At Eldaura, we don't just sell trips—we create life-changing travel experiences for seniors. If you love interacting with people, have a passion for travel, and know how to close a deal, then this role is for youWho Are We? At Eldaura Senior Adventures, we...
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Senior Customer Experience Strategist
2 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout the RoleThe Seller Rewards Program is a key initiative at Amazon, aimed at providing sellers with incentives to deliver exceptional customer experiences. As a Senior Customer Experience Strategist, you will play a critical role in defining and executing strategies to enhance seller engagement and loyalty.Key ResponsibilitiesDevelop and implement...