Regional Manager
3 weeks ago
We are hiring for a Leading Manufacturing Firm in Ahmedabad
Job Summary:
The
Regional Business Development Manager – Technical Services
will play a crucial role in managing technical services, ensuring quality control, and driving operational efficiency across projects. The candidate will be responsible for handling customer complaints, maintaining quality standards, and ensuring the compliance of selected work partners (SWPs & CWPs) in every city.
Key Responsibilities:
Complaint Handling:
Address and resolve technical complaints related to products and applications in a timely and efficient manner.
Quality Management:
Ensure product and service quality compliance across projects by implementing robust quality control measures.
Work Partner Management:
Shortlist and manage Certified Work Partners (CWPs) and Selected Work Partners (SWPs) in various cities based on their expertise and track record.
Compliance Monitoring:
Ensure that all SWPs & CWPs adhere to the established technical and operational guidelines.
Audit & Site Inspections:
Develop and execute an audit mechanism for large project sites to maintain consistency in technical application and service delivery.
Technical Support & Training:
Provide technical guidance and support to on-roll and off-roll teams, ensuring seamless execution of waterproofing and cement-based solutions.
Requirement:
Education:
Bachelor's degree in Civil Engineering is preferred.
Industry Experience:
Must have a background in the
Cement industry
or
Waterproofing industry .
Should have
8-12
years of experience in project execution, project control, or regional/zonal application management.
Preferred Background:
Prior experience in
Project Management, Project Control Management, or Regional/Zonal Application Management .
Experience managing both on-roll and off-roll resources in a technical services environment.
Skills Required:
Strong technical knowledge of waterproofing and construction chemicals.
Ability to manage multiple projects and stakeholders simultaneously.
Excellent problem-solving and analytical skills.
Strong interpersonal and communication skills to engage with work partners, project teams, and clients.
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