(15h Left) IT Service Desk Specialist

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

Immediate to 30 days Joiners OnlyLocation -BangaloreUS Time shift3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.Handle Tier 1 help desk escalations through the company’s internal ticketing system.Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating...

Immediate to 30 days Joiners OnlyLocation -BangaloreUS Time shift3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.Handle Tier 1 help desk escalations through the company’s internal ticketing system.Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating...

Immediate to 30 days Joiners OnlyLocation -Bangalore US Time shift3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.Handle Tier 1 help desk escalations through the company’s internal ticketing system.Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating...

We are looking for a Service Desk Team Lead for one of our clients. Your job scope is as follows : - Provide expertise and advanced-level technical support to technician and end-users. - Overseeing the technical operations of the service desk team, providing expert-level technical support, and leading the team in diagnosing and resolving complex technical...

Job Description :- Document all interactions, resolutions, and troubleshooting steps in the ticketing system. - Create and maintain knowledge base articles to improve efficiency and reduce future support requests. - Perform basic Windows administration tasks (within defined scope). - Manage user accounts, including creation, modification, and deletion. -...

Job DescriptionJob Description:· 3 – 8 years’ experience in customer Service Desk or Help Desk environment· Handle Tier 1 help desk escalations through the company’s internal ticketing system· Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications· Perform...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

Interested candidates can send resumes to mode : face to faceExperience : 5 - 8 YearsEducation : B.tech/ BE (CS/ IS / E&C) and / M.techService Desk Specialist JDAs a member of the IT Service Desk, you will provide support for all technical supportand IT related issues. Reporting to the customer’s IT Manager, you will be responsible forday-to-day...

**Job Title:** Help Desk SpecialistDiversified is seeking a Help Desk Specialist to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients.**Job Summary:The Help Desk Specialist is the primary point of contact for clients to report issues to the NOC. Issues are taken in via phone, email,...

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) Experience : 1 - 4 Years Max Grid : 4 - 6 LPA Job Location : Mumbai and GIFT City Mumbai : Bandra East, Mumbai GIFT City : Gandhinagar, Gujarat Shift : 18*7 EST Notice Period : Immediate - 30 Days Roles and Responsibilities: - Resolving L1 Service...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

Interested candidates can send resumes to Interview mode : face to faceExperience : 5 - 8 YearsEducation : B.tech/ BE (CS/ IS / E&C) and / M.techService Desk Specialist JDAs a member of the IT Service Desk, you will provide support for all technical supportand IT related issues. Reporting to the customer’s IT Manager, you will be responsible forday-to-day...

About the Role:HyrEzy Talent Solutions is seeking a highly skilled Help Desk Specialist to join our team in Bangalore. As a Help Desk Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Resolve end-user IT requests in a timely and...

Interested candidates can send resumes to Interview mode : face to faceExperience : 5 - 8 YearsEducation : B.tech/ BE (CS/ IS / E&C) and / M.techService Desk Specialist JDAs a member of the IT Service Desk, you will provide support for all technical supportand IT related issues. Reporting to the customer’s IT Manager, you will be responsible forday-to-day...

Position OverviewThe Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position requires candidates to operate in a 24x7 shift from the Infosys Bangalore...

Position OverviewThe Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position requires candidates to operate in a 24x7 shift from the Infosys Bangalore...

Position Overview The Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position requires candidates to operate in a 24x7 shift from the Infosys Bangalore office....

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

**Service Desk**: **Experience: 4-6 Yrs** **Band: B2** **Location: Hyderabad** - Experience in imparting training sessions e-learning and physical classroom sessions. - Have 4 yrs of experience working as a service desk trainer - Provide training schedules and agendas - Prepare training materials and sessions, in groups or individually. - Willing to work...