
Customer Support Analyst
2 days ago
Openings: 2 Location: Surat, Gujarat Employment
Type: Full-Time Experience Level: 1–3 years Shift: US Shift Rotational
Job Summary: We are looking for experienced Customer Support Analysts with hands-on experience supporting Hospital Management System (HMS) or Property Management System (PMS) software. In this role, you will provide technical and functional support to clients using these platforms.
Key Responsibilities:
Provide specialized support for HMS/PMS-related queries.
Troubleshoot application issues and provide resolution or escalate to relevant technical teams.
Guide customers through system usage, updates, and feature explanations.
Collaborate with internal product and engineering teams for bug fixes or enhancements.
Train end-users when necessary and document best practices.
Requirements:
1–3 years of experience in HMS/PMS support or similar software systems.
Strong understanding of healthcare or hospitality workflows.
Excellent problem-solving skills and attention to detail.
Familiarity with ticketing systems, SQL, or database concepts is a plus.
Strong communication skills and customer-first mindset.
Note Shift Timing: 7:30 PM IST to 5:30 AM IST, 5:30 AM IST to 3:30 PM IST, 2 PM IST to 12 PM IST
-
Customer Support Executive
4 weeks ago
Surat, Gujarat, India TriOptus Full timeJob Title: Customer Support Analyst Location: Vadodara, Gujarat Employment Type: Full-Time Openings: 10–15 Experience Required: 0.5 – 2 Years Shift: Rotational US Shifts Shift Timing: 7:30 PM IST to 5:30 AM IST, 5:30 AM IST to 3:30 PM IST, 2 PM IST to 12 PM IST Join Our Dynamic Support Team in Vadodara Are you passionate about delivering...
-
Customer Support Executive
3 weeks ago
Surat, Gujarat, India TriOptus Full timeJob Title: Customer Support AnalystLocation: Vadodara, GujaratEmployment Type: Full-TimeOpenings: 10–15Experience Required: 0.5 – 2 YearsShift: Rotational US ShiftsShift Timing: 7:30 PM IST to 5:30 AM IST, 5:30 AM IST to 3:30 PM IST, 2 PM IST to 12 PM ISTJoin Our Dynamic Support Team in VadodaraAre you passionate about delivering outstanding customer...
-
Customer Support
3 weeks ago
Surat, Gujarat, India Kaapro Management Solutions Full timeWe have opening for Customer Support Job Location - RemoteFresher Experience BothCustomer Support - Customer support is the act of providing support to both prospective and existing customers The team will have to manage incoming support calls There are four key principles of good customer support It s personalized competent convenient and proactive ...
-
Surat, Gujarat, India beBeeHospitalManagement Full time ₹ 9,00,000 - ₹ 12,00,000**Job Title:** Customer Support AnalystWe are seeking an experienced
-
Customer Support Engineer
4 weeks ago
Surat, Gujarat, India Bergen Systems Pvt Ltd Full timeCompany DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...
-
Customer Support Executive
3 days ago
Surat, Gujarat, India Monoverse Full timeWe are looking for fresher customer support executive As a Customer Support Executive for Jewelry on Etsy you will be responsible for providing excellent customer service and support to our buyers You will be working closely with our customers to ensure that their needs are met and their concerns are addressed in a timely and professional manner ...
-
Customer Support Specialist
3 days ago
Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000Job OverviewWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our customer support department, you will be responsible for delivering exceptional customer experiences through timely and efficient solutions.Key Responsibilities:Provide excellent customer support via phone, email, or chatAddress...
-
Data Analyst
3 days ago
Surat, Gujarat, India Seven Consultancy Full timeJOB DETAILSManaging master data, including creation, updates, and deletionManaging users and user rolesProvide quality assurance of imported data, working with quality assurance analysts if necessaryCommissioning and decommissioning of data setsProcessing confidential data and information according to guidelinesHelping develop reports and analysisManaging...
-
Business Analyst
3 days ago
Surat, Gujarat, India beBeeData Full time US$ 50,000 - US$ 70,000Business Analyst OpportunityWe are seeking a skilled Business Analyst to join our team. As a key member of our organization, you will be responsible for analyzing data from various sources and providing critical insights to support business decisions.The ideal candidate will have a strong background in data analysis, with experience in analytical reporting...
-
Customer Support Engineer
6 days ago
Surat, Gujarat, India Onemind Services LLC Full timeAbout the Role We're looking for a Customer Support Engineer to join our Onemind Cloud Services team. You'll be the first line of support for our customers, providing assistance across Office 365, cloud platforms (Homegrown), and network environments . If you thrive in solving problems, enjoy helping customers, and have strong technical skills, this...