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Restaurant Host/Hostess

4 weeks ago

Hyatt Hyderabad Gachibowli, India Dhakshith Full time

Position: Restaurant Hostess
Location: Barkaas – Gachibowli, Hyderabad
Salary: ₹30,000 per month (starting)
Employment Type: Full-time

About Us

Barkaas is a leading Indo-Arabic restaurant chain, renowned for our authentic Mandi, grills, and traditional desserts. Our Gachibowli branch serves a dynamic mix of corporate professionals, families, and food lovers. We are committed to offering exceptional hospitality alongside our signature dining experiences.

Role Overview

We are seeking a warm, professional, and customer-focused Restaurant Hostess to be the first point of contact for our guests. The Hostess will be responsible for greeting customers, managing reservations, coordinating seating, and ensuring guests enjoy a smooth dining experience from arrival to departure.

Key Responsibilities

  • Guest Reception: Welcome guests with a friendly and professional attitude, ensuring they feel valued from the moment they enter.
  • Reservations Management: Handle phone calls, online bookings, and walk-ins, maintaining an accurate reservation log.
  • Seating Coordination: Manage table allocations efficiently to optimize restaurant flow and guest satisfaction.
  • Customer Service: Address guest inquiries, resolve minor concerns, and provide information about the menu and services.
  • Coordination: Work closely with waitstaff and kitchen teams to ensure smooth service.
  • Ambience Maintenance: Ensure the front desk and waiting area are neat, organized, and reflect Barkaas' hospitality standards.
  • Feedback Handling: Collect and relay guest feedback to management for continuous improvement.

Requirements

  • Previous experience (1–3 years) as a hostess, front desk associate, or customer service role in hospitality preferred.
  • Strong communication skills in English, Hindi, and Telugu.
  • Pleasant personality with excellent interpersonal skills.
  • Ability to stay calm and professional during busy hours.
  • Basic computer and reservation system knowledge.
  • Minimum qualification: Graduate or Diploma in Hospitality/Hotel Management preferred.

What We Offer

  • Starting Salary: ₹30,000 per month.
  • Performance-based incentives and tips.
  • Staff meals and employee benefits.
  • Opportunity to grow within the Barkaas network.
  • Professional, inclusive, and team-oriented work culture.

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Food provided
  • Leave encashment

Work Location: In person