Hostess/Captains/Stewards - Restaurant

4 weeks ago

Hyderabad, India Gamut HR Solutions Full time

Company Overview

Gamut HR Solutions specializes in connecting candidates with optimal job opportunities, ensuring a right match for career growth. With a compact team based in Hyderabad, they focus on personalized solutions, leveraging industry knowledge to support employment goals. More details about their services can be found on their website .


Job Overview

Gamut HR Solutions is seeking a motivated Hostess Captain Steward to join a dynamic restaurant team in Hyderabad. This full-time junior position involves managing guest experiences, enhancing dining satisfaction, and ensuring smooth restaurant operations.


Qualifications and Skills

  • Proficiency in guest relations to create a welcoming and comfortable environment for patrons during their stay. (Mandatory skill)
  • Expertise in order taking by accurately capturing guest preferences to ensure precise food and drink delivery. (Mandatory skill)
  • Skilled in table management to efficiently coordinate seating arrangements, maximizing restaurant capacity. (Mandatory skill)
  • Understanding of food safety protocols to maintain high standards of cleanliness and health regulations.
  • Comprehensive menu knowledge enabling informed recommendations and enhanced guest dining experience.
  • Strong communication skills to engage with guests and team members for seamless restaurant operations.
  • Ability to work collaboratively with kitchen staff to ensure timely and accurate order preparation and delivery.
  • Capability to handle customer feedback constructively to improve service quality and satisfaction.


Roles and Responsibilities

  • Manage guest arrivals with an attentive and courteous demeanor to set the tone for an enjoyable experience.
  • Ensure accurate order taking and coordinate with the kitchen for timely fulfillment of guest requests.
  • Oversee table management by efficiently guiding guests to their seats and managing reservations.
  • Implement food safety standards to uphold sanitation regulations and ensure guest safety.
  • Stay informed about menu offerings to provide recommendations and answer guest inquiries.
  • Communicate effectively with team members to facilitate smooth service operations.
  • Address guest concerns promptly and professionally, striving to resolve issues amicably.
  • Participate in team meetings and training sessions to continuously enhance service quality.

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