Hostess

18 hours ago

Sanathnagar I E Hyderabad Telangana, India Zest Home Healthcare & Facility Services Pvt. Ltd. Full time

**Job Title**: Hostess

**Location**: Hyderabad, India
**Industry**: Food & Beverage / Hospitality
**Cuisine Focus**: Turkish Bakery, Pastries, Café
**Employment Type**: Full-time
**Reporting To**: Restaurant Manager / Floor Manager

**Job Summary**:
**Key Responsibilities:Guest Relations**:

- Greet guests with a friendly smile and welcoming attitude as they arrive.
- Escort guests to their tables and present menus.
- Answer queries related to the menu, daily specials, and café concept.
- Maintain a positive and professional demeanor at all times.

**Seating & Reservation Management**:

- Maintain an organized waitlist or reservation log (manual or system-based).
- Manage table turnover efficiently, coordinating with stewards and captains.
- Handle guest seating preferences and accommodate special requests when possible.
- Inform guests of expected wait times during peak hours.

**Ambience & Presentation**:

- Ensure the entrance, reception desk, and waiting area are neat, inviting, and well-maintained.
- Update and display promotional material, menu cards, or special boards when needed.

**Coordination & Communication**:

- Coordinate closely with the floor staff, kitchen, and cashier to ensure smooth guest flow.
- Provide feedback to management on guest experiences or special concerns.
- Assist in managing takeaway or delivery counter when required.

**Qualifications & Skills**:

- 1-3 years of experience as a hostess, receptionist, or guest relations executive in a restaurant, café, or hotel.
- Fluent in English, Hindi, and local language; polite and articulate communication style.
- Presentable appearance with excellent grooming standards.
- Strong interpersonal skills and a warm, welcoming personality.
- Basic computer knowledge or experience with reservation/waitlist apps is an advantage.

**Shift**: Rotational (morning/evening, weekends & holidays included)

**Dress Code**: Uniform or formal attire with clean, professional grooming
**Work Culture**: Guest-first approach with a touch of Turkish hospitality

**Salary Range**: ₹15,000 - ₹18,000 per month (based on experience)
**Joining**: Immediate

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

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