
Senior Customer Service Associate
11 hours ago
We are looking for a AIR TICKETING to join our team at Jetstar Aviation Academy Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ ₹35000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18, ₹33,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
Speak with the employer
-
Customer Service Associate
2 weeks ago
Kolkata, North Dum Dum, India Niit Learning Systems Full time US$ 40,000 - US$ 80,000 per yearJob Opening: Customer Service Executive Wipro (US Healthcare Process)Location: Salt lake, KolkataShift: Night Shift (Starts at 5:30 PM)Drop Facility AvailableNIIT is hiring Customer Service Executives for Wipro one of the leading names in global IT and business services. If you're passionate about communication, delivering top-notch service, and ready to...
-
Customer Service Associate
5 days ago
Dum Dum, Kolkata, West Bengal, India Starking Financial Services Full time**Passenger service agent** - **Check-in**: Greet and assist passengers with check-in, verify travel documents and IDs, and issue boarding passes. - **Reservations and ticketing**: Handle booking inquiries, issue tickets, and re-route or rebook passengers in cases of flight delays or cancellations. - **Gate operations**: Make boarding announcements, scan...
-
Customer Service Associate
4 days ago
Dum Dum, Kolkata, West Bengal, India Starking Financial Services Full time ₹ 2,30,400 - ₹ 3,84,000 per yearPassenger service agentCheck-in: Greet and assist passengers with check-in, verify travel documents and IDs, and issue boarding passes.Reservations and ticketing: Handle booking inquiries, issue tickets, and re-route or rebook passengers in cases of flight delays or cancellations.Gate operations: Make boarding announcements, scan boarding passes, and assist...
-
Csa (Customer Service Associate)
1 week ago
Dum Dum, Kolkata, West Bengal, India Tynimo Lifestyle Private Limited Full time**ROLE AND ELIGIBILITY CRITERIA** **Role/Position**:CSA** **Reporting to**:Supervisor / ASM** **Location**:Kolkata** **Basic Eligibility Criteria**: - Experience: 6 months-1 year experience is retail industry / Fresher - Qualification: Undergraduate/ Graduate **Selection Process**: - Screening round by Hr - Personal Interview by Operations Head **KEY...
-
Guest Service Associate
2 weeks ago
Dum Dum, Kolkata, West Bengal, India Sensys Technologies Pvt. Ltd Full time**Hiring a Guest Service Associate for a leading Food and Beverage Company** **Kolkata Airport - Dum dum** **Experience - 6 months to 1 year** **Passport is mandatory for this location** Role: Handling the visiting customers, upselling of the products, etc. **Salary: - 10k to 12k inhand + Pf & ESIC** **Contact: Pragati | 8657440083** **Job Types**:...
-
Customer Associate
2 weeks ago
Dum Duma, Assam, India Jio Full timePosted Date 07 Sep 2021 Function Business Area Freelancer Location Doom Dooma Job Responsibilities 1 Acquire new customers 2 Call Jio Customers and explain them about Jio s Recharges 3 Assist the customers in completing Jio Recharge 4 Sell new Jio connections to prospective customers 5 Resolve customer queries within agreed...
-
Guest Service Associate
2 weeks ago
Dum Dum, Kolkata, West Bengal, India Meraqui Ventures Pvt Ltd Full time**Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...
-
Resident Associate
2 weeks ago
Dum Duma, Assam, India Jio Full timePosted Date 03 Feb 2022 Function Business Area Freelancer - Sales Associate Location Doom Dooma Job Responsibilities 1 Ensure acquisition in focussed markets a Direct customer sales through events b On-boarding operationalisation of retail outlet as Jio Associate 2 Home fulfilment of Jio SIM Education Requirement Preferably 10th...
-
Sales and Service Associate
2 weeks ago
Dum Dum, Kolkata, West Bengal, India cKarin Meditech LLP Full timeHi Everyone, cKarin Meditech LLP is expanding Across India. We at cKarin Meditech are always looking out for talented People, Sales and Service executive to give our customers the best professional experience possible With dedicated trainers and supporting senior Staff for our Clients, we provide excellent growth as well as grooming opportunities This is...
-
Guest Service Associate
2 weeks ago
Dum Dum, Kolkata, West Bengal, India AV People Kart Private Limited Full time**Profile: Guest Service Associate || Only Male ||** **Location: Kolkata** **Key Responsibilities**: - Greeting & Welcoming Guest. - Enhancing Guest Satisfaction - Knowledge on products, promotions & offers - Upselling of products - Following SOP laid by the organisation - Maintain cleanliness of the outlet all the time. - System handling of billing -...