Guest Service Associate

**Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...

**Profile: Guest Service Associate || Only Male ||** **Location: Kolkata** **Key Responsibilities**: - Greeting & Welcoming Guest. - Enhancing Guest Satisfaction - Knowledge on products, promotions & offers - Upselling of products - Following SOP laid by the organisation - Maintain cleanliness of the outlet all the time. - System handling of billing -...

**Additional Information** **Job Number**24189586 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

**Additional Information** **Job Number**25123630 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

**Job Number** 23193119 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Additional Information** **Job Number**25026806 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize...

**Job Number** 23209130 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...

Answer, record, log, and process all guest calls, requests, questions, or concerns. * - Operate telephone switchboard station. - Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. - Advisegest of any messages received. - Monitor busy or unanswered...

 Assist in creating a warm and welcoming environment for our guests  Ensure that guests are seated and provided with menus promptly  Ensure that all guests' requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times  Familiarise yourself with the menu and as much information about...

**Position**: Guest Service Associate (GSA) **Location**: Middleton Street **Working Hours**: 10:00 AM - 10:30 PM **Job Summary**: **Key Responsibilities**: - **Guest Interaction**: - Strong communication and interpersonal skills. - Excellent problem-solving abilities. - Attention to detail and a guest-oriented approach. - Ability to handle high-pressure...