Customer Care Executive
4 days ago
Job Opening: Customer Service Executive Wipro (US Healthcare Process)
Location: Salt lake, Kolkata
Shift: Night Shift (Starts at 5:30 PM)
Drop Facility Available
NIIT is hiring Customer Service Executives for Wipro one of the leading names in global IT and business services. If you're passionate about communication, delivering top-notch service, and ready to work in a dynamic environment we want to hear from you
Key Responsibilities
- Handle inbound and outbound calls for US-based healthcare clients
- Provide accurate, courteous, and professional assistance
- Maintain detailed call records and follow standard operating procedures
- Meet performance metrics including quality, accuracy, and customer satisfaction
- Display strong listening and communication skills
- Flexibly adapt to rotational shifts
Communication Skills Required
- Clear and confident voice clarity
- Neutral accent suitable for international callers
- High fluency in English
- Strong command over grammar and sentence structure
Eligibility Criteria
- Freshers are welcome
- Candidates with 6 months or more experience preferred
- Prior experience in a call center/BPO will be an added advantage
Why Join Us
- Work with a reputed global brand Wipro
- Opportunity to grow in the US healthcare domain
- Night shift with safe and reliable drop facility
- Training and support from NIIT, a leader in workforce development
Kindly share your resumes on Whatsapp or email
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