Customer Care Executive

4 days ago


kolkata dum dum, India Niit Learning Systems Full time

Job Opening: Customer Service Executive Wipro (US Healthcare Process)Location: Salt lake, KolkataShift: Night Shift (Starts at 5:30 PM)Drop Facility AvailableNIIT is hiring Customer Service Executives for Wipro one of the leading names in global IT and business services. If you're passionate about communication, delivering top-notch service, and ready to work in a dynamic environment we want to hear from youKey ResponsibilitiesHandle inbound and outbound calls for US-based healthcare clientsProvide accurate, courteous, and professional assistanceMaintain detailed call records and follow standard operating proceduresMeet performance metrics including quality, accuracy, and customer satisfactionDisplay strong listening and communication skillsFlexibly adapt to rotational shiftsCommunication Skills RequiredClear and confident voice clarityNeutral accent suitable for international callersHigh fluency in EnglishStrong command over grammar and sentence structureEligibility CriteriaFreshers are welcomeCandidates with 6 months or more experience preferredPrior experience in a call center/BPO will be an added advantageWhy Join UsWork with a reputed global brand WiproOpportunity to grow in the US healthcare domainNight shift with safe and reliable drop facilityTraining and support from NIIT, a leader in workforce developmentKindly share your resumes on Whatsapp or email



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