Customer Care Executive
5 hours ago
Kolkata
0 - 4 years
**Company Overview**:
- **Role and Responsibilities**:
We are currently hiring for the position of Customer Care Executive. As a Customer Care Executive, you will be responsible for:
- Handling customer inquiries and resolving complaints through various communication channels.
- Providing excellent customer service and ensuring customer satisfaction.
- Managing and maintaining customer records and documentation.
- Collaborating with internal teams to address customer needs and concerns.
- Adhering to company policies and procedures while assisting customers.- Educational Background: Minimum Class 12 and above.
- Age Range: 18 to 35 years.
- Experience: Minimum 6 months in a BPO (Voice) role.
**Required Skills**:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and customer-centric mindset.
- Ability to multitask and handle high-pressure situations.
**Salary and Benefits**:
We offer competitive salaries and provide one of the best compensation packages in the industry. Along with the financial rewards, we also offer:
- Opportunities for career growth and advancement.
- Employee benefits and perks.
- Flexible working hours.
- Training and development programs.
- A positive and inclusive work environment.
Employment Type
FULLTIME
Seniority Level
Entry-Level
Work Experience(in years)
0 - 4 Years
**Skills**:
Cutomer Support Executive
Good Communication
Problem Solver
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