Production Support Lead

Reporting directly to Head of Technology Operations, you will be responsible for the management, production support and continual improvement of the cloud computing production environment that our SaaS technology platform runs on, the ownership and management of external software used in production and operational activities, and the creation, maintenance...

Opened locations in Gujrat are : ---Morbi ---Rajkot ---Vadodara JOB DESCRIPTION Growth marketing is a function of the expansion team at Leadership Boulevard. This role is responsible for developing and executing data-driven marketing strategies that accelerate customer acquisition, engagement, to fuel revenue growth. This role plays a pivotal role in...

Job Description Tech Support LeadJob Summary:As the Technical Support Lead, you will be responsible for overseeing and managing all IT support-related issues that arise in our tech product environments, ensuring high availability and prompt resolution of issues in alignment with SLAs. Your key responsibilities include coordinating with a 24x7 support team,...

Job DescriptionRoles and Responsibilities • Candidate must be having a strong hold on Application support procedures and functions. • He / She must have a clear understanding on L2/L3 roles and responsibilities. • Candidate must be capable of managing issues independently and take ownership to resolve incidents end-to-end. • Candidate is required to...

Job Description Roles and Responsibilities • Candidate must be having a strong hold on Application support procedures and functions. • He / She must have a clear understanding on L2/L3 roles and responsibilities. • Candidate must be capable of managing issues independently and take ownership to resolve incidents end-to-end. • Candidate is...

About Exela Exela Technologies, Inc. (“Exela”) is a global business process automation ("BPA") leader combining industry-leading enterprise software and services with decades of experience. Our BPA suite of solutions are deployed across banking, healthcare, insurance and other industries to support mission critical environments. Exela is a leader in...

Job Description: Java Linux Production support – L3 Support (Immediate Joiner) Position Description Job Description : 5+ years Work Location: Bangalore Shift Timing: 1 pm to 10 Pm Java Linux Production support – L3 Support Position Description • Responsible for ensuring successful delivery of all offshore services for CGI’s customers. ...

Role :- Work in production support shifts and off hour production emergencies.- Monitoring production environment and ensure smooth functioning.- Develop complex queries for analysis, monitoring and report generation.- Analyzing, identifying root cause and resolving technical problems by understanding business operations, product features and technical...

Job Description This is a remote position. The Outbound Call / Lead Generation Specialist works as part of the Business Development Team and reports to the Team Manager. S/he handles administrative duties and assists the business development team in gaining and keeping customers. Specifically, they are responsible for the following:Duties and...

Job Role – Senior Manager, Production Support Engineering Experience – 12+ years. Job Location: Noida Education: BE/B. Tech./Master of Computer Application Work Experience: Overall 12+ years of managing and supporting enterprise grade application(s) at production. Managing managers and/or individual contributors within the production support...

Experience in doing production support of L1/L2/L3 category Ensure that all tickets raised by the Clients are correctly categorized, updated, and properly handled Demonstrate the highest standards of accountability by effective communication and handling/escalating of all technical and functional issues as and when they occur in a timely manner Ensure...

Job Description Advanced Digital Media Services (ADMS)  is a full-service digital marketing company in Florida and Colorado, United States. We engage and delight our customers in the U.S. through years of industry expertise.At ADMS , client relationships are our top priority.  To succeed in this position, candidates should have exceptional communication,...

JD for L3 developer: Exp: 4 -10 years Responsibilities: Troubleshoot, analyze and resolve various software problems in customer solution. Introduce new development technologies, instruments and techniques. Establish good working relationship with the customers while providing onsite technical support for production environment. Provide expertise and best...

About: Intervue is on a mission to streamline the entire interviewing process from screening to selecting a candidate. We are a small, agile team on a rapid growth trajectory. If you want a fast-paced environment with a diverse set of highly talented individuals working towards a shared goal, Intervue is the place to be. Intervue builds SaaS products that...

Production Support Experience : - Overall 12+ years of managing and supporting enterprise grade application(s) at production. - Managing managers and/or individual contributors within the production support engineering - Defining production support processes for reliability and repeatability Role & Responsibilities : - Consistently ensure high support...

Nanonets has a vision to help computers see the world starting with reading and understanding documents. Machine Learning (ML) is no longer a futuristic concept—it's a present-day powerhouse transforming the business landscape. From automating data extraction processes to enhancing reconciliation, our solutions are designed to revolutionize workflows,...

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform. Headquartered in...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Role Purpose:   Jumio is seeking a driven Product Support Specialist II, looking to join our Jumio Product Support team, based in India. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where each and every member’s opinion...