Chat Process Voice Chat Process WFH
3 weeks ago
We are looking for a skilled
Call center manager
to supervise daily operations and personnel aiming for maximum efficiency and costeffectiveness. You will also ensure that technology is utilized to a maximum and that staff is wellorganized and productive.An excellent call center manager must be an organized reliable and resultsdriven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager you must also have excellent customer service and communication skills.The goal is to do everything possible to attain goals and achieve great results for our company.Responsibilities
Develop objectives for the call center’s daytoday activitiesConduct effective resource planning to maximize the productivity of resources (people technology etc.)Collect and analyze callcenter statistics (sales rates costs customer service metrics etc.)Assume responsibility of budgeting and tracking expensesHire coach and provide training to personnel to maintain high customer service standardsMonitor and improve ordering telephone handling and other proceduresEvaluate performance with key metrics (accuracy callwaiting time etc.)Prepare reports for different departments or upper managementRequirements
Proven experience as call center manager or similar positionExperience in customer service is requiredKnowledge of performance evaluation and customer service metricsSolid understanding of reporting and budgeting proceduresExperience in basic financial analysis (costeffectiveness costbenefit etc.)Proficient in MS Office and call center equipment/software programsOutstanding communication and interpersonal skillsExcellent organizational and leadership skills with a problemsolving abilityPositive and patientHigh school diploma or equivalent; Higher degree in a relevant discipline will be appreciatedCertified Call Center Manager (e.g. CCCM) or equivalent qualification is a plusSkillsMS Office, call center equipment, software programs, customer support, customer service skill, customer satisfaction, effective communications
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Chat Process Voice Chat Process WFH
3 weeks ago
vijayawada, India Titan Jet Care Service Limited Full timeJob brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and costeffectiveness. You will also ensure that technology is utilized to a maximum and that staff is wellorganized and productive. An excellent call center manager must be an organized reliable and resultsdriven...
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Chat Process Voice Chat Process WFH
2 months ago
Vijayawada, India Titan Jet Care Service Limited Full timeJob brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and costeffectiveness. You will also ensure that technology is utilized to a maximum and that staff is wellorganized and productive. An excellent call center manager must be an organized reliable and resultsdriven...
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Chat Process Voice Chat Process WFH
3 months ago
Vijayawada, India Titan Jet Care Service Limited Full timeJob brief Weare looking for a skilled Call center managerto supervise daily operations and personnel aimingfor maximum efficiency and costeffectiveness. You will also ensurethat technology is utilized to a maximum and that staff iswellorganized and productive. An excellent callcenter manager must be an organized reliable and resultsdrivenprofessional. They...
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Voice Process
5 months ago
Vijayawada, India ELPIZO Technologies Private Limited Full timeCustomer Care Voice process Language : Telugu English and Hindi is - Mandatory. Ability to accept Rotational shifts, Rotational Off. No Cab provided. - willing to accept Daily 250/350 voice calls target. **Salary**: ₹12,000.00 - ₹15,000.00 per month Work Location: In person **Speak with the employer** +91 +91 70757 21922
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Chat Process
7 months ago
Vijayawada, India MFine Full timePerforming market research. - Gathering and processing research data. - Assisting and coordinating with the sales team. - Assisting the Front Office team. - Assisting with inventory control. - Organizing staff meetings and updating calendars. - Processing company receipts, invoices, and bills. - Assisting and supporting management. Back Office Executive...
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Voice Process
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Vijayawada, Andhra Pradesh, India indian school hub Full timeJob description **Need Good Communication Skills.** **Walkin Drive** **Company names : AJIO, mPokket, Meesho.** **Open Positions: - 150+** **Process: - Voice process -BPO** **Work Location: - Vijayawada.** **Language: - Telugu & English.** **Qualifications: - Inter ,Diploma & Any Degree.** **Age - 18+** **Fresher can also apply** **Salary: -...
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Process Associate
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Vijayawada, India EDMIUM Full timeProcess Associate for study abroad consultancy. If you have strong organizational skills, attention to detail, and a passion for helping students achieve their academic goals, this is an ideal opportunity for you to contribute to the study abroad experience. **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per...
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Vijayawada, India Conscious Chemist Full timeJob Title: Customer Support Representative / Skincare Sales SpecialistLocation: Gurugram, Sector-67Timing: 10:30am to 7:30pmWorking days: Monday to Friday (WFO) Saturday (WFH)Experience: 1+ yearsSalary: As per the market standardNo. of Vacancies: 02About Us:Conscious Chemist, a skincare brand under Era Botanics Pvt. Ltd., we are dedicated to creating...
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Head - Visa & Immigration Process (For Nurses)
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Data Entry Opertaor
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Vijayawada, Andhra Pradesh, India Solutions Absolute Full time**Job description** **Freshers required as** **Computer Operator / Data Entry Operator - Vijayawada** **Hiring Company** - High encrypted Software Development Company - Standard Group Dadar Mumbai. 3rd party Service provider to Government. **Role** - Computer Operator data Entry Operator / Office Assistant **Job Location**: - Near Stalin Central Mall,...
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Quality Assurance Manager
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Vijayawada, Andhra Pradesh, India CapTalent HR Full timeJob Title: Quality Assurance Manager - Data Capture ProcessJob Summary:CapTalent HR is seeking a Quality Assurance Manager to lead our data capture process and ensure high-quality standards. As a Quality Assurance Manager, you will be responsible for developing and maintaining a quality management strategy, monitoring team performance, and providing coaching...
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Process Associate
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Vijayawada, India EDMIUM Full time**Job Types**: Full-time, Fresher **Salary**: ₹8,178.50 - ₹19,532.92 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Yearly bonus Work Location: In person **Speak with the employer** +91 9603577577
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Computer Operator
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Auto Nagar, Vijayawada, Andhra Pradesh, India BR Concepts Pvt Ltd Full timeComputer Operator Responsibilities**Perform routine maintenance tasks such as system backups, software updates, and hardware repairs**. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Provide technical support to users by answering questions, resolving problems, and providing guidance. **company name.**-br...
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Tele Caller
5 months ago
Vijayawada, India Raj Groups Techno Solutions Pvt ltd Full timeVoice process - non technical Qualification: Any Graduation **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus
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Retail Franchisee Operations Manager
1 week ago
Vijayawada, Andhra Pradesh, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership, a leading telecommunications service provider in India. The company offers pan-India voice and data services across 2G, 3G, and 4G platforms. With a large spectrum portfolio to support the growing demand for data and voice, Vodafone Idea Limited is committed to delivering...
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Security Manager
5 months ago
Vijayawada, India The Indian Hotels Company Limited Full timeJob Responsibilities Develops department goals and strategies and ensure alignment with the hotel's business strategy. Reviews financial reports and statements to determine how the department is performing against budget. Plans the department budget in line with the hotel targets and strategy. Participates in the revenue meetings and contribute...
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Security Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India The Indian Hotels Company Limited Full timeJob SummaryThe Security Manager will be responsible for developing and implementing departmental goals and strategies that align with the hotel's business strategy. This includes reviewing financial reports and statements to determine how the department is performing against budget, planning the department budget in line with the hotel targets and strategy,...
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Security Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India The Indian Hotels Company Limited Full timeJob SummaryThe Security Manager will be responsible for developing and implementing departmental goals and strategies, ensuring alignment with the hotel's business strategy. This role will also involve reviewing financial reports and statements to determine departmental performance against budget, planning the department budget in line with hotel targets and...
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Manager-Franchisee Lead
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Vijayawada, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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Retail Franchisee Lead Manager
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Vijayawada, Andhra Pradesh, India Vodafone Idea Limited Full timeVodafone Idea Limited is a leading telecom service provider in India, offering pan India Voice and Data services across 2G, 3G, and 4G platforms. The company is committed to delivering delightful customer experiences and contributing to the creation of a truly 'Digital India' by enabling millions of citizens to connect and build a better...