Security Manager
3 weeks ago
Job Summary
The Security Manager will be responsible for developing and implementing departmental goals and strategies, ensuring alignment with the hotel's business strategy. This role will also involve reviewing financial reports and statements to determine departmental performance against budget, planning the department budget in line with hotel targets and strategy, and participating in revenue meetings to contribute towards achieving all revenue targets.
Key Responsibilities
- Develops department goals and strategies and ensures alignment with the hotel's business strategy.
- Reviews financial reports and statements to determine how the department is performing against budget.
- Plans the department budget in line with the hotel targets and strategy.
- Participates in the revenue meetings and contributes towards achieving all revenue targets.
- Analyzes information, plans expenses against forecasted revenues so as to ensure that the departmental EBITDA percentage is achieved on a monthly basis.
- Manages and allocates resources to optimize cost in line with targets and conducts periodic reviews.
- Maintains good relationships with the vendors and actively involves them in new product development and quality assurance.
- Sources best products constantly and aims to improve quality by developing purchase specifications for products.
- Conducts regular manager and departmental staff meetings to ensure an effective two-way communication process is followed.
- Attends all Mancom and other hotel meetings as and when required.
- Coordinates with the concerned department HOD to periodically review the equipment condition to check its efficiency and if a replacement is required.
- Walks through all areas regularly to note and immediately rectifies operational flaws if any.
- Assists in liaison with Government Agencies.
- Identifies locations for placement of cameras, guards, scanners, illumination and conducts random inspection at the entry & exit points to check for appropriate documentation & compliance to security guidelines.
- Monitors activities at the main porch, valet parking, bomb check of cars.
- Is in charge of the overall security of the hotel.
- Interacts with contract agencies for drafting, renewal of contracts and coordinates with Human Resources & Finance for the same.
- Forms crisis management teams for responding to emergencies.
- Plans for any VIP arrivals or large functions in terms of placement of manpower and equipment.
- Conducts random checking to ensure the user IDs and passwords are not misused and the same is deleted for any staff that has moved out of the hotel.
- Partners with Human Resources to develop departmental workforce plans, hiring schedule, interview and select candidates that demonstrate the TATA and IHCL values along with core functional expertise. Assigns buddies to new team members and monitors the progress of departmental induction.
- Sets department and sub-department goals which is in line with the hotel and department strategies. Communicates goals, conducts Q-Chats (quarterly performance reviews), analyzes performance and provides relevant input for training programs.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Approves the department duty rosters and leave applications as prepared by Assistant Security Manager.
- Identifies risks and develops HIRA (Hazard Identification and Risk Assessment).
- Adheres to roles and responsibilities pertaining to safety as defined by the hotel from time to time as per the PCM (Progressive Consequence Management) SOP and IMBC (Incident Management and Business Continuity).
Requirements
- Budgeting & Forecasting
- Cost Management
- Knowledge of Training, Performance Management and Sustainability tools & techniques
- Business Acumen
- Written & Verbal Communication
- Internal Knowledge Software
- Fire fighting, Safety & Hygiene Practices
- Equipment Knowledge & Management
- Strategic Thinking
- Analytical Approach
- Coaching and Mentoring
- Team Building & Orientation
- Interpersonal Effectiveness
- Result Orientation & Entrepreneurial Drive
- Conflict resolution/ Managing Crisis
- Decision Making
- Mutual Respect
- Empowerment
- Planning & Prioritizing
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