Intern - Sales CSR

1 week ago


Mumbai, Maharashtra, India ACG World Full time
  • Ensures P.O. entry
  • Timely booking error free sales orders as per the timelines defined in the SOP.
  • Preparation of despatch plan
  • Co-ordination with PFD / Printing / shade development / Regulatory /Finance / logistics /NPO team
  • Maintaining Report (daily / weekly / monthly)
  • Assisting on NPO products
  • Assisting TICs in colour development / artwork / rollers / arranging samples for trials/testing
  • Monitors despatches / Sales Hold at respective location
  • On time communication to internal & external customers
  • Logging customer complaints and closure of complaints / queries.
  • Ensure updation of SAP database including Customer Master, Product Master for error free transactions etc.

Internal process

  • Ensures compliance to defined SOPs as per Q&RA norms
  • Identify & assess customer's needs to achieve satisfaction

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